Southwest Kia - Mesquite

I always see Jeff, he is kind, honest and a great service writer! He worked with my dad in the past and I wouldn't trust another adviser over him! He gets my car back to me in a timely manner. Jeff seems to writer! He worked with my dad in the past and I wouldn't trust another adviser over him! He gets my car back to me in a timely manner. Jeff seems to be a very hard and dependable worker....... More

I first went to Southwest Kia to have the spark plugs relaced. While i was there, Mike informed me that it was passed time to have the timing belt replaced. It was to late to do it then so I returned two relaced. While i was there, Mike informed me that it was passed time to have the timing belt replaced. It was to late to do it then so I returned two days later to have it done. While they were working on to timing belt, they discovered that the water pump was starting to leak. Mike called me to inform me of this and gave me a price to fix it at that time. He told me that if I waited to have it done that he would have to charge me for another service call and it would be a lot more. I told him to go ahead and do it then. The work took longer than expected because of the water pump which I understood. Mike told me to make up for the extra time i had to wait that he would change the oil for free at a later date. Two days later I took the car in for the oil change. i am very pleased with the service and the way I was treated at Southwest Kia and would recommend this dealership to all my friends. More

I've received exceptional service from Joe Gonzales when visiting Southwest Kia for my car needs. He goes up and beyond to make sure the quality of work on my vechile is met by his mechanics. He follows up visiting Southwest Kia for my car needs. He goes up and beyond to make sure the quality of work on my vechile is met by his mechanics. He follows up by phone if anything comes up during the time my vechile is being serviced or things that might need service at a later date and makes a note on my car history. He pays attention to detail so nothing is over looked at the time of picking up my vechile. Joe is also a very knowledgable and makes resonable recommendations to keep my vechile in the best possible conditions. I highly recommend him to friends and faimly every chance I get. More

It was a pleasure buying a new Kia from Byron Medina. Throughout the process he was considerate, professional, and extremely knowledgeable. He took the time to explain several things to me that I would Throughout the process he was considerate, professional, and extremely knowledgeable. He took the time to explain several things to me that I would not have thought to ask about. His sales / people skills are excellent and I would recommend him personally to anyone who is looking for a professional, car buying experience. He even took the time to help me transfer my things from my old car to my new one. He also told me if I got a new phone that would use the bluetooth technology that is a feature of my new car, that I could come up to the dealership and he would help me set it up and explain it to me. It really surprised me to find out he has only been doing this for five weeks. He came across as much more experienced and knowledgeable than sales people with many years of experience. Thanks. William C. Smith, BCH, CI More

when i walk in the door jerry met me with open arms and made right at home. he got me a coke . asked what i was looking for and we found the car for me . i told him up front was bad and we still were ab made right at home. he got me a coke . asked what i was looking for and we found the car for me . i told him up front was bad and we still were able to get the rio. my car drives nice . i would send anyone to him . thanks for let him keep his bible on his desk More

Gary Wells its always the one who approachs to me for every service i have to do on my Rio. Always friendly and very knowledgeable about the service that needs to be performed and my car as well. one tim every service i have to do on my Rio. Always friendly and very knowledgeable about the service that needs to be performed and my car as well. one time my car got contaminated gasoline and they did a great job fixing my car. Will always recommend this dealer. More

I was welcomed by Jerry and treated very professionally and warmly. Everything was explained clearly without pressure. I had a very comfortable environment to work with and my buying experience was super and warmly. Everything was explained clearly without pressure. I had a very comfortable environment to work with and my buying experience was superior. I love my new Kia and have had it serviced twice there now and the service was excellent and quick. I would highly recommend this Kia dealership to anyone and everyone, and especially recommend Jerry Tonubbee as an outstanding sales representative. Since I have bought at least 20 vehicles, this has been by far the best experience of all of them. More

Gary has always been customer focused on accomadating getting my car fixed. Helping me priortized what parts could wait on be replaced with replaing what could not wait. Keeping my safetly and my childre getting my car fixed. Helping me priortized what parts could wait on be replaced with replaing what could not wait. Keeping my safetly and my children's safety first with repairs. Also acknoledging as a single mother I have a budget and trying to work with my budget on repairs. Gary has made sure all repairs could be complete by the end of the work day ensuring I would have a car to pick up. He has always been focused on me as his only customer which makes me feel as though I am priority. He always has a positive and friendly attitude. Always willing to help and seek the best price for me. More

When I purchased our Kia optima we had the most wonderful experience ever thanks to Victor Jauregui!!! He was very helpful and answered all of our questions fully, he's very knowledgeable and patie wonderful experience ever thanks to Victor Jauregui!!! He was very helpful and answered all of our questions fully, he's very knowledgeable and patient, he takes time with his customers to make sure everything is cleared. Ddefinitively we will buy from him again!!! More

Great experience. Jerry was a great representative for Southwest Kia. The credit area was a pleasure to work with and the entire process was finished in a timely manner. I would recommend not only Southwe Southwest Kia. The credit area was a pleasure to work with and the entire process was finished in a timely manner. I would recommend not only Southwest KIA, but Jerry Tonubbee as a great sales rep. We were introduced to the Service Department so I will feel more comfortable when I go for my first oil change! More