Southwest Kia - Mesquite

Gary provided excellent customer service when I brought my car into the dealership. He was very professional and honest. He took great care of my car, and I really appreciated it. He kept me informed of th my car into the dealership. He was very professional and honest. He took great care of my car, and I really appreciated it. He kept me informed of the service being done on my car throughout my whole visit. More

Really no words to explain because the experience was Really no words to explain because the experience was above the words.committed service team, dedicated technicians , reasonable price etc. makes me Really no words to explain because the experience was above the words.committed service team, dedicated technicians , reasonable price etc. makes me to choose southwest Kia dealer in northwest hwy for our car & for our friends.especially my service advisor Mr. Michael Sierra is committed to make sure the job is finished properly at the promised time. More

customer service was great, quality of work was great, friendliness was great,overall experience was great and the price was great. iv!e had a few new cars in my time and there has never been a dealersh friendliness was great,overall experience was great and the price was great. iv!e had a few new cars in my time and there has never been a dealership that has taken care of me better than southwest kia - northwest ever. More

I think that he does an excellent job with his customers..he always lets you know what is needed for your vehicle..makes sure that you are well taken care of..gives you important information on wh customers..he always lets you know what is needed for your vehicle..makes sure that you are well taken care of..gives you important information on what will be needed on your next service..treats you like you are a special customer..the prices are reasonable..the workmanship is excellent..he always has a smile..makes you feel comfortable More

I have purchased many vehicles from other dealerships and not once has a dealership been as friendly and caring as Southwest KIA of Dallas. I have always been treated with the utmost respect and when I had not once has a dealership been as friendly and caring as Southwest KIA of Dallas. I have always been treated with the utmost respect and when I had issues they took care of it in a timely manner. I would recommend this dealer to anyone. More

I would recommend this dealership because as soon as you walk through the door you are always greeted by a friendly staff. I have always asked Michael Sierra to help me with my vehicle and I like his friend walk through the door you are always greeted by a friendly staff. I have always asked Michael Sierra to help me with my vehicle and I like his friendliness and honesty and he makes me trust the quality of Kia. More

Each time my wife Nancy or I have been to the dealership for any service issues, Michael has always been very courteous and responsive to our requests. He always greets us with a big smile and keeps us upda for any service issues, Michael has always been very courteous and responsive to our requests. He always greets us with a big smile and keeps us updated on the status of the work being performed. He always goes over the work to make sure it is to our satisfaction. It is very important that my wife is very comfortable taking our vehicle in for any service needs. Your company is very lucky to have a employee such as Michael. We appreciate the way our service is completed and all the employees it takes to make that happen. Cecil and Nancy Cornelison More

We had looked at KIA Sorento SUV vehicles earlier aat another Texas KIA dealership and were not pleased with the experience. The selection of vehicles there was low and sales personnel were not particul another Texas KIA dealership and were not pleased with the experience. The selection of vehicles there was low and sales personnel were not particularly knowledgeable or friendly. We finally made a hard decision to purchase the KIA Sorento SX and contaced Southwest KIA of Dallas, 1200 E. Northwest Highway, Dallas, TX. We we were greeted on the phone with friendliness and assurance that a large inventory of vehicles was on hand and available for immediate purchase. When we arrived at the dealership we were met by Mr. Jerry Tonubbee who became our guide and salesman. Mr. Tonubbee was courteous, friendly and was fully knowlegable of theKIA vehicle lineup. It must be emphasized that he guided us in our selection process, never putting any pressure on his time constraints or trying to steer us to a given vehicle. My wife changed her mind on the specific vehicle she thought shewanted some three different times. Mr. Tonubbee brought up the vehicles and patiently ler her drive each. Finally, she selected the vehicle on the showroom floor. This was no hurdle for Mr. Tonubbee; he simply made arangements to immediately drive the vehicle from the showroom to the parking lot. Mr. Tonubbee processed all the required forms to evaluate our credit an financing possibilities with the finance managaer, Mr. Keith Ameson. Mr. Ameson was equally effecient and courteous in assisting with our financing options. We are quite pleased with our purchase experience and would not hesitate to recommend this salesperson, staff and dealership to other prospective car buyers. James K. Ingram Sandra R. Ingram More