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Southwest Kia - Mesquite

Mesquite, TX

Overview
Reviews
Vehicles
3.3
1,488 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling. Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1919 Oates Dr

Mesquite, TX

75150

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Showing 1,488 reviews

November 15, 2021

I love Southwest Kia Heather is my service manager is top of the line I enjoy coming and getting my service there More

by MICKYTDRUMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
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Nov 15, 2021 -

Southwest Kia - Mesquite responded

Hello, Heather & our team at Southwest Kia - Mesquite are thrilled to hear your kind words. We appreciate your continue patronage and look forward to seeing you again soon!

November 15, 2021

Great service great timing I would recommend more customer service I received great service at Southwest KIA More

by SHIRLEYR54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Nov 15, 2021 -

Southwest Kia - Mesquite responded

Hello Shirley, we appreciate the recommendation! Our team at Southwest Kia - Mesquite, especially Heather, were happy to hear your kind words. We look forward to seeing you again soon!

November 15, 2021

They quick nice and explained everything And we will They quick nice and explained everything And we will bring it back for anything that needs to be done More

by JDC0731
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Report | Print
Nov 15, 2021 -

Southwest Kia - Mesquite responded

Hello, thank you for taking the time to provide our team at Southwest Kia - Mesquite with valuable feedback. We look forward to seeing you again soon!

November 15, 2021

Ashley us/was very helpful. I found the trubo at Kia but your service gave to another customer….. Im still waiting….. More

by Donny Geldert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Hi Danny, thanks so much for the kind words. Ashley is an asset to our team at Southwest Kia - Mesquite. We hope to see you again soon!

November 15, 2021

They fixed an issue that someone else had caused for them ans still valued me as a customer, I really do apologize for my behavior and appreviate everything they had done for me. More

by niak.donaldson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Tonubbee
Report | Print
Nov 15, 2021 -

Southwest Kia - Mesquite responded

Hello, we're happy that you're happy with your vehicle and our dealership! Thanks for choosing Southwest Kia - Mesquite for your vehicle needs and we will see you again soon!

November 14, 2021

It was great as usual. They were fast and friendly. Will be going back again. More

by HAIR_BY_LAYY
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Thanks for the positive feedback! We look forward to seeing you again soon at Southwest Kia - Mesquite!

November 14, 2021

I enjoy the friendly welcome that I get when I come in.They act like they wanted to help More

by BJPALMER1
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Hello, thank you for the kind words! Heather & our team at Southwest Kia of Mesquite were delighted to hear them. We hope to see you again soon.

November 14, 2021

Excellent all around service, Prompt and friendly customer service. to include tnsportation back home and pickup when ready. More

by BRENR2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Nov 15, 2021 -

Southwest Kia - Mesquite responded

Thank you for the five stars! Our team at Southwest Kia - Mesquite values your feedback and we look forward to seeing you again soon!

November 13, 2021

The staff is wonderful. Jerry and Carter and Heather are the very best. I can always count on them with questions and Heather makes sure my car stays in great shape. Thank you for your excellent Sales More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Macy, Jerry Tonubbee, Heather Stallings, Kelvin Peoples
Report | Print
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Thank you so much for the kind words, Mimi! Our team at Southwest Kia - Mesquite aims to provide a five-star experience for all of our customers. We're happy to hear that we hit the mark! Hope to see you again soon!

November 13, 2021

Went for alignment, steering off center, some mechanic don't do 21 inspection, no floor mat protection. More

by TON.BEJAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather Stallings
Report | Print
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia - Mesquite. It sounds like we missed the mark. I look forward to speaking with you soon. Jason Murphy, Fixed Operations Manager, jasonmurphy@lithia.com

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