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Southwest Kia - Mesquite

Mesquite, TX

Overview
Reviews
Vehicles
3.3
1,488 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling. Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1919 Oates Dr

Mesquite, TX

75150

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Showing 1,488 reviews

November 10, 2021

I dropped of my car with Heather, and she thoroughly explained to me how their process works. They do a 360 inspection for free and if they see any more work that needs to be done, they will recommend i More

by kendalllane1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
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Nov 16, 2021 -

Southwest Kia - Mesquite responded

Thanks for the five stars, Kendall! We appreciate you taking the time to leave us a review, and we look forward to seeing you again soon at Southwest Kia - Mesquite.

November 10, 2021

These are absolutely the most friendly, attentive customer service people that I have met! Keep up the good work..your service is appreciated! Thank you More

by RONDA4LOVE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Hi, thanks for the five stars & recommendation! The entire team at Southwest Kia - Mesquite says thanks! We look forward to seeing you again soon.

November 10, 2021

Heather Stallings is the best service consultant at Southwest Kia Mesquite! She truly cares about the customers. More

by KEROLE97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Hello, Heather is an integral part of the success of our dealership. We're thankful you chose Southwest Kia - Mesquite for your vehicle needs and look forward to seeing you again soon!

November 10, 2021

Great servce. They help me from the moment I got there until I pick up my car. Five star plus. More

by ARECELIPENA1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Nov 16, 2021 -

Southwest Kia - Mesquite responded

Thanks for the valuable feedback. Heather & our team at Southwest Kia - Mesquite look forward to seeing you again soon.

November 09, 2021

We were charged to fix a light bulb that was replaced by you a week ago, poor business. More

by therunt2006
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Heather Stallings
Report | Print
Dec 03, 2021 -

Southwest Kia - Mesquite responded

Hello, our team at Southwest Kia of Mesquite aims to provide a five-star experience to all our customers, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please contact me at jasonmurphy@lithia.com at your earliest convenience. I would like to personally discuss your concerns about your recent visit and what I can personally do to make it right. Thank you, and I am looking forward to speaking with you soon. Jason Murphy Fixed Operations Manager

November 09, 2021

My sales rep Stephanie was amazing to work with and helped me purchase the car I was looking for. More

by JMAYERX1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Dec 03, 2021 -

Southwest Kia - Mesquite responded

Thanks for the kind words! Stephanie is an asset to our team at Southwest Kia Mesquite. We look forward to seeing you again.

November 09, 2021

Was very pleased with Garrett!! Was told it would be ready in an 1hr and 1/2 and it was!! Great experience More

by JLANE1009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garret, Heather Stallings
Report | Print
Nov 22, 2021 -

Southwest Kia - Mesquite responded

Hello, thanks so much for the positive feedback. We look forward to seeing you again soon at Southwest Kia - Mesquite!

November 09, 2021

Very happy with my service. Time and price estimate were almost perfect. Heather is a great service advisor. She will be my advisor of choice from now on. More

by GARRY.Dupper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Nov 22, 2021 -

Southwest Kia - Mesquite responded

Hello, thanks so much for the positive feedback. We look forward to seeing you again soon at Southwest Kia - Mesquite!

November 08, 2021

The service was great! The only complaint was the wait. I understood because they are short handed. More

by MLUCKEY68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley-Service
Report | Print
Dec 03, 2021 -

Southwest Kia - Mesquite responded

Thank you for the kind words, and for being patient with our team at Southwest Kia of Mesquite. Our customers' satisfaction and safety are our top priorities. Thanks again for choosing us for your automotive needs, and we look forward to serving you soon.

November 08, 2021

Service was great. From beginning to ending. No complaints about anything. Will be back again. More

by DEYLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Dec 03, 2021 -

Southwest Kia - Mesquite responded

Thanks for taking the time to provide our team at Southwest Kia - Mesquite with such valuable feedback! We're thrilled to hear that we hit the five-star service mark at your last visit, and look forward to seeing you again.

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