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Southwest Kia - Mesquite

Mesquite, TX

Overview
Reviews
Vehicles
3.5
1,495 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling. Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1919 Oates Dr

Mesquite, TX

75150

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Showing 1,495 reviews

October 29, 2021

No one call me about the status of my vehicle, Really hard to reach anyone for a status update. Phone will keep ypu on hold for 15 to 20 minutes. The issue in my car wasnt fixed either. Everytime I visit More

by fdmedrano1s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Stallings
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Oct 30, 2021 -

Southwest Kia - Mesquite responded

Hello, our team at Southwest Kia of Mesquite aims to provide a five-star experience to all our customers, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please contact me at jasonmurphy@lithia.com at your earliest convenience. I would like to personally discuss your concerns about your recent visit and what I can personally do to make it right. Thank you, and I am looking forward to speaking with you soon. Jason Murphy

October 29, 2021

Heather is always amazing! She is very helpful and empathetic. I will be back to get my car serviced when it is due. More

by G_filhiol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 30, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 29, 2021

I really like how informative he was with my car. Didn’t take very long either to change my oil and rotate my tires. More

by strikermom34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
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Oct 30, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Michael & our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 29, 2021

The service was great and the staff was very friendly. I will definitely be back and highly recommend. More

by ALVIZOJENY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 30, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Heather is an asset to our team at Southwest Kia of Mesquite. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 28, 2021

Service ctr very bad damaged my car didn't want to replace or repair GM also More

by DHIGHWOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
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Oct 30, 2021 -

Southwest Kia - Mesquite responded

Hello, our team at Southwest Kia of Mesquite aims to provide a five-star experience to all our customers, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please contact me at jasonmurphy@lithia.com at your earliest convenience. I would like to personally discuss your concerns about your recent visit and what I can personally do to make it right. Thank you, and I am looking forward to speaking with you soon. Jason Murphy Fixed Operations Manager

October 27, 2021

The service Department was awesome, especially Ashley my service coordinator couldn't have went any smoother. More

by Willie_will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ASHLEY ADAMS
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Oct 30, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 27, 2021

Ashley adams was exceptional great in letting me know every step of the way in my waiting More

by marisol3kds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Report | Print
Oct 30, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 26, 2021

Whole process was very quick and smooth, never felt pressured to buy anything extra and was told exactly what I needed to bring. Jerry was especially helpful and very friendly. More

by PLASSMANN.OLIVER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Tonubbee, Kelvin Peoples
Report | Print
Oct 30, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 26, 2021

I received professional and friendly service from the moment I drove into the entrance. The service manager verified the reason for my scheduled appointment within 15 minutes if my arrival. My brief wait More

by RILEYBENI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keenan Mcfarland, Joseph Castiglione
Report | Print
Oct 30, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 26, 2021

Very friendly staff and great cars The whole process of Very friendly staff and great cars The whole process of selling and Buying a new car was easy. More

by Courtney.garcia619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie, Kelvin Peoples
Report | Print
Oct 30, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

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