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Southwest Kia - Mesquite

Mesquite, TX

3.3
1,488 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling. Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1919 Oates Dr

Mesquite, TX

75150

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Showing 1,488 reviews

October 19, 2021

We loved our experience at Southwest Kia Mesquite Mr. Macy and Mr. Peoples were an amazing team! I feel like we have made life long friends! Thank you ! Awesom Job!! M/M Rhoades More

by RLIZRHOADES11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Macey, Kelvin Peoples
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 19, 2021

It was a great experience and the customer service was great. They made me feel comfortable with my Decision of purchasing my car More

by anthonyspencer673
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Martin , Heather Stallings
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 19, 2021

Rude unable or unwilling to help customers. Not personable, I will not be taking car back More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Free, Heather Stallings, Kelvin Peoples
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, we regret to hear about your recent experience and would like to learn more. Please reach out to me at (469) 886 - 6411 if you'd like to discuss further. Thank you, Jason Murphy.

October 19, 2021

Call center people are gruff and not helpful. Service is backed up beyond acceptable time so they rush through without verifying repair. After hours drop offs need to be monitored better and drop off lot is More

by MFINN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, we regret to hear about your recent experience and would like to learn more. Please reach out to me at (469) 886 - 6411 if you'd like to discuss further. Thank you, Jason Murphy.

October 18, 2021

Didn’t really fix xxxx but tried charging me an arm and leg, plus a mechanic to work on my car who didn’t even work for Kia and xxxxed yo my AC in the process. More

by KENDRICKJONES48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela, Tim Free, Heather Stallings, Antonio Ayala, Estefania Perales
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Our team at Kia of Round Rock strives to provide excellent service to each customer, every time. I hate to hear about your recent experience. Please contact me at your earliest convenience. Brandon Carlson, General Manager - brandoncarlson@lithia.com

October 18, 2021

I really like this dealership. They come to your car to greet you right away. They do a good job! Customer service is helpful. More

by RONDA4LOVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None, Heather Stallings
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 18, 2021

I found the people at Southwest Kia to be friendly and professional they attended to Albanese that I had asked if I had any questions to make sure that I'm satisfied with their More

by DEVINEUNITICREATIONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 18, 2021

They was real helpful when I let Heather know I had a family emergency. She got me in and out.i really appreciate that ❤ More

by Yulonda Mitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, thanks for the recommendation. Our team at Southwest Kia of Mesquite values your feedback and look forward to seeing you again soon.

October 18, 2021

The service center is great but the dealers are liars and cheaters I'll never buy another KIA from them. More

by FOXY52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings, Kelvin Peoples
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Kia of Round Rock strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

October 17, 2021

Great service. Got me in and out very quickly. Appreciated the car wash as well. More

by gduperonii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Coney
Oct 26, 2021 -

Southwest Kia - Mesquite responded

Hello, Thanks for the kind words. Our team at Southwest Kia of Mesquite strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

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