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Southwest Kia - Mesquite
Mesquite, TX
1,493 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock.
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,493 reviews
October 03, 2022
Pricing on cars. com was tremendously different than the price quoted at the dealership. The salesperson said that cars.com puts in the price . The manager kept repeat com was tremendously different than the price quoted at the dealership. The salesperson said that cars.com puts in the price . The manager kept repeating that there was a disclaimer that stated pricing available thru their website and that they never put the price on their website?? Appeared to be bait and switch. Your site listed $48,784, they quoted $54,700. I understand market prices on this vehicle are way up but other dealerships are actually listing their market price?? I will never do business with this dealership! More
by HonestyRequired
Employees Worked With
Stephanie Olguin
August 12, 2022
It is the best thing since wheat bread they are very nice and sweet to the customer they make you welcome and fill right at home and you get a great deal to what more can you ask for. nice and sweet to the customer they make you welcome and fill right at home and you get a great deal to what more can you ask for. More
by shirleyb8626
Verified CustomerEmployees Worked With
Tim Free, Kelvin Peoples
April 25, 2022
This dealer advertised a price online for a vehicle then added on a lot of costs when it came time to purchase the vehicle. That is a violation of our state’s DMV laws. They then sent a coupon via mail and added on a lot of costs when it came time to purchase the vehicle. That is a violation of our state’s DMV laws. They then sent a coupon via mail and email for an oil change for $49.95 and then when I got to the dealership they said that it would be $79.95 for the oil change after I drove 30 miles. I canceled the appointment and drove back home. I will never deal with this dealership again! More
by Screen
Employees Worked With
Antonio Ayala, Wiley Jackson
February 21, 2022
Great and friendly service. Garrett was very helpful and went above and beyond to make sure I was satisfied. Donovan, and Corey in parts were also very friendly and helpful. Garrett was very helpful and went above and beyond to make sure I was satisfied. Donovan, and Corey in parts were also very friendly and helpful. More
by MHARRIS124
Employees Worked With
Garrett Lilly, Corey, Donovan, Lynell Richardson, Heather Stallings
February 20, 2022
My original appointment was with another sales rep, Howe he was busy, so they put me with Elijah. Elijah was very nice working with. He was very professional and polite and didn’t waste my time by showing m he was busy, so they put me with Elijah. Elijah was very nice working with. He was very professional and polite and didn’t waste my time by showing me something I couldn’t afford. I told Elijah if they can’t finance with no higher payment than I told him I’m not doing all this back and forth and them trying to make my payment even higher or I WILL WALK, AND IM DEAD SERIOUS ABOUT IT. Once I selected my vehicle and was set in the lobby to wait for financing maybe five minutes before going back to financing where the person closing my purchase listened very well to me and was able to get my interest rate reduced even lower. The financing part took roughly an hour maybe a little more. That day the weather was very very cold out so I would say Elijah was a true champ with working on the different cars I had to choose from. More
by sjohnsonwilliams
Employees Worked With
My Sales Consultant was Elijah Sanchez, Lynell Richardson
