Southwest Kia - Mesquite

This is one First Class Dealership,,, They handle my engine issues with 100% satisfaction!!! Kia Corporation is First Class act on Standing behind their Vehicles!!!! Yes you must be a responsible ca engine issues with 100% satisfaction!!! Kia Corporation is First Class act on Standing behind their Vehicles!!!! Yes you must be a responsible car owner!!! But they will go over and beyond to provide assistance,, and liability, In their well built cars!!! I've been Shop owner for more then 20 years!! Always had confidence in the Quality of these cars!!! I recommend every Car buyer to really give Kia Consideration in your next Purchase!!! More

Great job.. Craig... completed well within time estimate ... everyone courteous.. waiting area comfortable and clean ... everyone courteous.. waiting area comfortable and clean More

This dealership once would have received 5* but on my last visit 1/26/22 for 25,000 miles service with tire rotation, when I noticed 1/27/22, the tires had not been rotated. I was thinking about changing last visit 1/26/22 for 25,000 miles service with tire rotation, when I noticed 1/27/22, the tires had not been rotated. I was thinking about changing dealers for services but will try once more and one more thing, I referred my daughter for a new vehicle which she purchased a vehicle, but I found out 1/26/22 that the referral initiative had been discontinued and no one from the dealership bothered to inform customers, that's sad. If the "new dealership owner" continue with this type of service, they may be losing a lot of potential business. I'm now wondering "if" a balance I have of a prior referral will be honored? I hope my honesty will qualify me for the gift. More

Best and most friendly group of people I’ve dealt with in a log time a log time More

Service was excellent from beginning to finish. Everyone showed professional in his or her duties. showed professional in his or her duties. More

Our sells man Jacob was great! He made it pleasant to buying the car. Did a super job!!! buying the car. Did a super job!!! More

I had an appointment to get tire replaced, was actually very disappointed in the time it would take just to get a a new tire it was suggested that I buy the tire and go somewhere where else to have it repl very disappointed in the time it would take just to get a a new tire it was suggested that I buy the tire and go somewhere where else to have it replaced I definitely didn’t want to do that had to get back to work, wasn’t happy hearing that, then it was explained they were short of mechanic’s this is why the wait was so long, I really felt this should have explained in more detail, at the end of the day I was satisfied and very pleased that I got a new tire with all this shortage of help it should be explained up front. The service agent was very helpful in the long run. More

It’s the employees at Southwest KIA that make you come back! Stephanie was very helpful and professional! She helped me get the car I needed and wanted! back! Stephanie was very helpful and professional! She helped me get the car I needed and wanted! More

Stephanie was amazing and very detailed and flexible. Kelvin was informative and they both did a great job assisting with this new purchase. Kelvin was informative and they both did a great job assisting with this new purchase. More

This is one of the worst dealerships I have ever seen. My son purchased his first vehicle in July 2021 and here it is now January 2022, he still doesn’t have his vehicle registration. We call and visit but a son purchased his first vehicle in July 2021 and here it is now January 2022, he still doesn’t have his vehicle registration. We call and visit but always get the run around and lies like it’s on the way. As of today he still doesn’t have a vehicle registration or anything. More