Back

Southwest Kia - Mesquite

Mesquite, TX

4.1
1,479 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling. Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
Contact Dealership

1919 Oates Dr

Mesquite, TX

75150

Directions

By Type

Showing 1,479 reviews

February 07, 2022

Carter was very helpful and took good care of us. Took 1 star because of the long time at the dealership (over 4 hours) More

by Elias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Hello Elias, thanks for the valuable feedback. We hope to see you again soon!

February 05, 2022

The service and the people are great. As long as they keep the same people I will continue to go back. More

by UF1225
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Hello, thanks for the positive feedback! Heather and the crew at Southwest Kia Mesquite were delighted to hear your kind words. We hope to see you again soon.

February 05, 2022

My service advisor was fantastic but the overall service was not! The wait toooooook forever for just an oil change more the 2 hours waiting! On top of the my oil change was prepaid but ending up paying ove More

by TRISHAFAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Hello Trisha, I'd love to speak with you at your convenience about your recent experience with the Service Department at Southwest Kia Mesquite. We aim to provide everyone with a five star experience while maintaining transparency with our clients. Thanks so much! Wiley Jackson General Manager wileyjackson@lithia.com

February 05, 2022

Excellent service car ready when promised car was clean and service advisor was great and I will recommend this dealership More

by sdscott55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Thanks for the five stars! We appreciate your patronage at Southwest Kia Mesquite!

February 02, 2022

The staff was like family! I enjoyed working with them. Thanks for your caring staff. More

by DVCOURIER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Tonubbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Thank you so much for the great review! We love hearing that our team is always able to provide a welcoming experience for our guests.

February 02, 2022

Craig the advisor is very helpful and professional with servicing my car. Garret too showed me kindness and professionalism when Craig wasn’t there. Both of these advisors are spot in your Service dept n T More

by lygale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Green, Garrett
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Thank you for the fantastic review of your experience with Craig and Garrett. We are so pleased they provided a great service experience for you!

February 02, 2022

Very informative , solved the issue, great customer service, great service, re look relaxed Atmosphere, clean, friendly, staff, will be back More

by DALLASANTONIO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Free
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynell Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Southwest Kia - Mesquite responded

Thank you so much for the great review! Happy to hear our team was able to get you taken care of.

February 01, 2022

They are very efficient and polite and we enjoy doing business with them very happy customers More

by reb.45eca
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Southwest Kia - Mesquite responded

Thanks for the kind words and five stars! We hope to see you again soon at Southwest Kia Mesquite,

February 01, 2022

Patient gentle man while dealing with me.I was heading Patient gentle man while dealing with me. I was heading to clean my car afterwards and I pulled up and it had already been cleaned . Sweet Thanks More

by TRISHASC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentlemen helped me forget name
Feb 01, 2022 -

Southwest Kia - Mesquite responded

Thank you for positive feedback! We look forward to serving you again soon.

February 01, 2022

Great honest service. Everyone I worked with was amazing! I highly recommend Kia of Mesquite More

by julieffox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus
Feb 01, 2022 -

Southwest Kia - Mesquite responded

Hi Julie, thanks for choosing Southwest Kia Mesquite. We appreciate your patronage and look forward to serving you again soon.