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Southwest Kia - Mesquite
Mesquite, TX
1,488 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock.
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,488 reviews
September 14, 2021
Ashley is DOPE, super helpful and very knowledgeable! She was able to work with and accommodate my schedule so that I didn’t have to wait or be inconvenienced at all. was able to work with and accommodate my schedule so that I didn’t have to wait or be inconvenienced at all. More
by NURI
Verified CustomerEmployees Worked With
Ashley in Services
September 14, 2021
Customer service is terrible they answer the phone and say they have no appointments for at least a month instead of just giving me the first available. They do not listen to my concerns. say they have no appointments for at least a month instead of just giving me the first available. They do not listen to my concerns. More
by LACEYYMOSQUEDA
Employees Worked With
Prince
September 13, 2021
Disappointed that car wash and vacuum, which are part of the oil change service we’re not done. When I asked why the car wasn’t washed and vacuumed I was told it was too early. Also I was not made aware of the oil change service we’re not done. When I asked why the car wasn’t washed and vacuumed I was told it was too early. Also I was not made aware of a recall issue that was taken care of at that time. I learned when I read the receipt. I appreciate it was taken care of but it should have been brought to my attention. More
by Rachel
Employees Worked With
Can’t recall the gentleman’s name whom I had the most contact with. I never met Heather so Im assuming she is the one I spoke to when making the appointment., Heather Stallings
September 11, 2021
The service department needs a lot better customer service. They promise to call on certain day and don’t and I called 3 days in a row and left messages and never got a call back. The only way I got a service. They promise to call on certain day and don’t and I called 3 days in a row and left messages and never got a call back. The only way I got any results was to call my sales guy Kelvin peoples. He returned my call on his day off and got results for me the very next day. Very pleased with my sales guy but very unhappy with the service department. It took them six days just to find out on my brand new less than two months old Kia carnival that The check engine light came on for no reason. Not happy with the service department at all. More
by Sckndtrd9
Employees Worked With
Kelvin Peoples
September 11, 2021
Carter was friendly, helpful, knowledgeable and he spent all the time we needed answering our questions. He never made us feel rushed or as if we are a bother. Carter made our car buying experience enjoyabl all the time we needed answering our questions. He never made us feel rushed or as if we are a bother. Carter made our car buying experience enjoyable for that we are appreciative. More
by TRINAUKNOW
Employees Worked With
Michael (Carter)
September 11, 2021
Took my car here for an oil change and other minor upkeeps. Garret is always there to ensure I get the best possible service and a great price. upkeeps. Garret is always there to ensure I get the best possible service and a great price. More
by STEELEKARA3
Employees Worked With
Garret, Heather Stallings
