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Southwest Kia - Mesquite
Mesquite, TX
1,488 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock.
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,488 reviews
September 01, 2021
Thank you you’ve made this experience very good and my car was cleaned and now it looks brand new. The time that it took was average did not have to wait in my car. car was cleaned and now it looks brand new. The time that it took was average did not have to wait in my car. More
by GILESRHONDA1965
Verified CustomerEmployees Worked With
Tim Free, Lynell Richardson, Heather Stallings, Antonio Ayala
September 01, 2021
Southwest Kia Mesquite has some really nice and personable people that work there. I would definitely recommend this dealership. And I love my new car. personable people that work there. I would definitely recommend this dealership. And I love my new car. More
by SHAMEON_TAYLOR
Employees Worked With
Kelvin Peoples
September 01, 2021
Everyone was incredibly helpful and the process went by fast. I told Lynell that I needed a car by the end f the day and Justin and the team made it happen. I know that my paperwork could have looked bette fast. I told Lynell that I needed a car by the end f the day and Justin and the team made it happen. I know that my paperwork could have looked better, but they worked hard to make it happen. I love my car, Thank you team! More
by CarolC
Employees Worked With
Justin Martin , Tim Free, Lynell Richardson
September 01, 2021
Courteous and knowledgeable salesmen.Great service Courteous and knowledgeable salesmen.Great service personnel. Quick maintenance times and pricing. Pleasant environment and waiting area. A wide sele Courteous and knowledgeable salesmen.Great service personnel. Quick maintenance times and pricing. Pleasant environment and waiting area. A wide selection of makes and models both new and used More
by PRSAGITARIO86
Employees Worked With
Nate Davis , Jerry Tonubbee, Kelvin Peoples
August 31, 2021
Everything was easy. It didn't take too long. Everything was explained in an easy manner. I would definitely be back in to have my car serviced. was explained in an easy manner. I would definitely be back in to have my car serviced. More
by KOURTP
Employees Worked With
Heather Stallings
August 31, 2021
Neat, clean. Sales people were nice. It took way to long, I was there 3 hours!! I pre qualified to avoid the long wait, but that didn’t happen, very frustrating!! I was there 3 hours!! I pre qualified to avoid the long wait, but that didn’t happen, very frustrating!! More
by rmadden213
Employees Worked With
Kelvin Peoples
August 31, 2021
Very disappointed in the actual customer service. I was outside sitting next to a guy with his dog and they were offered water several times and not me. The dog got at least two bottles of water. I work in outside sitting next to a guy with his dog and they were offered water several times and not me. The dog got at least two bottles of water. I work in customer service and I was really disappointed. More
by MissWalker
Employees Worked With
Heather Stallings
August 30, 2021
Came in only for a recall. Took a few calls and a couple of visits to make sure the parts were in stock. Never received a call back to let me know they were in. Southwest Kia in Rockwall where I actually li of visits to make sure the parts were in stock. Never received a call back to let me know they were in. Southwest Kia in Rockwall where I actually live refused to make an appointment for this recall repair so I drove to Mesquite 3 times to get this done. Communication goes a long way, especially when you get a notice that this defect can cause your vehicle to catch on fire! I’ve always had great service at the Mesquite location and I understand times are a little difficult but all it takes is a quick phone call or text for updates. More
by Mahvn
Employees Worked With
Someone in the parts department and service. Not helpful! , Heather Stallings
