Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southwest Kia - Mesquite
Mesquite, TX
1,488 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock.
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,488 reviews
Verified Customer
August 26, 2021
I was welcomed quickly and the work was done correctly the first time. Heather always is wonderful to work with. She makes sure I am treated in a wonderful and professional manner. the first time. Heather always is wonderful to work with. She makes sure I am treated in a wonderful and professional manner. More
by AGGIEANN86
Employees Worked With
Heather Stallings
August 26, 2021
Received excellent service was treated very respectfully They addressed my problem and came up with a plan to repair. Very pleased with how I was treated. They addressed my problem and came up with a plan to repair. Very pleased with how I was treated. More
by Oneder1st
Employees Worked With
Heather Stallings
August 26, 2021
Terrible experience here. I must have called 20 times and left over 5 voice mails in the span of the 15 days my car was here and never heard back until the day my car was ready. Communication is not the stro left over 5 voice mails in the span of the 15 days my car was here and never heard back until the day my car was ready. Communication is not the strong suit here. Customer service is completely missing. More
by Carlos12349
Employees Worked With
Heather Stallings, Antonio Ayala
August 24, 2021
From the moment that I arrived for my appointment, everything was above & beyond my expectations. From the waiting room to the young lady that waited on me. everything was above & beyond my expectations. From the waiting room to the young lady that waited on me. More
by MSMICKEYDOGGETT
Employees Worked With
Heather Stallings
August 24, 2021
I'm driving my fifth Kia, all purchased from SW Kia. Customer service has always been excellent. My new contact, Ashley, is knowledgeable and professional. Couldn't ask for more. Thanks to everyone at Customer service has always been excellent. My new contact, Ashley, is knowledgeable and professional. Couldn't ask for more. Thanks to everyone at SW Kia. Ed Flach More
by EDWARD.FLACH
Employees Worked With
Ashley, Heather Stallings
August 24, 2021
Usually when I have 2 visit the service center I experience pleasantry. Staff exerts pleasantry professionalism & courtesy. Customer service seems 2 have left the bldg experience pleasantry. Staff exerts pleasantry professionalism & courtesy. Customer service seems 2 have left the bldg More
by WESINN60
Employees Worked With
Heather Stallings
August 23, 2021
The lady that helped service my vehicle was incredibly helpful and worked to honor a previous agreement w the owners before. Took extra good care helpful and worked to honor a previous agreement w the owners before. Took extra good care More
by OCARRANZA123
Employees Worked With
Jarod Mizell, Heather Stallings
