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Southwest Kia - Mesquite
Mesquite, TX
1,489 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock.
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,489 reviews
April 25, 2020
Great experience choosing our Kia Sedona. Very quick to rectify issues after signing and driving. No pressure sales made a difference in choosing Southwest Kia! rectify issues after signing and driving. No pressure sales made a difference in choosing Southwest Kia! More
by Laura D.
Employees Worked With
Jerry Tonubbee, Craig Greene
April 24, 2020
Very family friendly. Kelvin kept us patient and gave us a good experience. Looking forward to coming back when the time comes. Thank you for your time. a good experience. Looking forward to coming back when the time comes. Thank you for your time. More
by Amalia Toves
Employees Worked With
Kelvin Peoples
April 21, 2020
Even though they were short handed because of this virus, I was very pleased with the attention I was given. Kevin Peoples went out of his way to get me in the car I wanted. Super guy with no pressure! I was very pleased with the attention I was given. Kevin Peoples went out of his way to get me in the car I wanted. Super guy with no pressure! More
by Princessmeggy
Employees Worked With
Tim Free, Kelvin Peoples
April 21, 2020
Amazing Mr. Kelvin Peoples was amazingggg..i went in not even expecting to get a new car but ended up leaving with one. I told Kelvin what i was looking for a Mr. Kelvin Peoples was amazingggg..i went in not even expecting to get a new car but ended up leaving with one. I told Kelvin what i was looking for and he listened to me and got me what i wanted and more! One of the best car buying experiences i have had! More
by C.Frazier
Employees Worked With
Kelvin Peoples
March 25, 2020
Southwest Kia Mesquite was able to work with our situation and get us into the vehicle we wanted! Keenan was very helpful throughout the process! situation and get us into the vehicle we wanted! Keenan was very helpful throughout the process! More
by Gcantu
Employees Worked With
Keenan Mcfarland
March 24, 2020
Kelvin was great. Really took the time to make sure to make sure I was happy with my decision and in the right vehicle. Would recommend anyone looking to go and see him. make sure I was happy with my decision and in the right vehicle. Would recommend anyone looking to go and see him. More
by Jessica.lance97
Employees Worked With
Kelvin Peoples
March 23, 2020
Online Purcahser BEWARE Online purchase is not recommended with this dealership. Vehicle paperwork was sent to us with the wrong city and zip code so we had delays in gettin Online purchase is not recommended with this dealership. Vehicle paperwork was sent to us with the wrong city and zip code so we had delays in getting new paperwork sent. The vehicle arrived several days late. The vehicle was "Certified" and had a 52 point inspection prior to being delivered, however, when we received the vehicle the Panoramic Sun Roof would open but would not close. We called the dealership and was told to take it a local Kia dealership and pay $50 deductible for the repair. I asked how this was not caught during the Certified process and 52 point inspection and was told that maybe the sunroof operation was not part of their inspection. I was told if I bring the vehicle back to Southwest Kia, they would repair the Sunroof. They are 5 hours away. They are not willing to pay the $50 deductible. Additionally, the odometer paperwork we signed indicated that the vehicle has 33,500 miles. When the vehicle was delivered it had 33,857 miles on it. How is it that the Salesman could not go out to the vehicle prior to sending the odometer certification and verify the miles on the vehicle. I can understand 20-30 miles for others test driving the vehicle, but 357 miles over? I ask that you strongly reconsider purchasing an online vehicle from this group. More
by jprimm5
Employees Worked With
Zane in FF&I, Omar Milan, Ali Usman
