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Southwest Kia - Mesquite
Mesquite, TX
1,495 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock.
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,495 reviews
February 09, 2020
It was the best experience I’ve had in my life when purchasing a car and I have purchased many of them. Joseph when we came in was courteous and ftiendly snd help us in the whole process with that cust purchasing a car and I have purchased many of them. Joseph when we came in was courteous and ftiendly snd help us in the whole process with that customer service will tell all family and friends to come to you,,,, Joseph is the best .... We will be back for my wife car in 3 moths ... More
by guillendelmy83
Employees Worked With
Victor Jauregui, Joseph Castiglione
February 06, 2020
My experience with them was AWESOME! Joseph really helped me out with along the rest of the crew! They helped me find the car for me and at the right price! me out with along the rest of the crew! They helped me find the car for me and at the right price! More
by Chelseapowell
Employees Worked With
Ali Usman, Joseph Castiglione
February 05, 2020
I had a great experience at Southwest Kia Mesquite. Joseph C. was really helpful and knowledgeable about my purchase despite only being at Kia for 2 weeks. If you are considering a purchase with Kia, I Joseph C. was really helpful and knowledgeable about my purchase despite only being at Kia for 2 weeks. If you are considering a purchase with Kia, I highly recommend you ask for him. More
by J.H.
Employees Worked With
Joseph Castiglione
February 02, 2020
Had an appointment Friday, Garrett Lilly was my advisor, he gave superior customer service in all areas. Thanks This is my fourth Kia,love your cars he gave superior customer service in all areas. Thanks This is my fourth Kia,love your cars More
by Silverado
Employees Worked With
Garrett Lilly
January 30, 2020
had an unfixable break down SKM with Keenan M to the rescue! Okay so i was in one of those 1 in a million scenarios this past weekend. I had a kia sedona with a dead engine 130k plus miles (no warranty). This gr Okay so i was in one of those 1 in a million scenarios this past weekend. I had a kia sedona with a dead engine 130k plus miles (no warranty). This group was awesome! They heard my story and worked a deal! Will highly recommend them to anyone! ' More
by Sash.smith83
Employees Worked With
Keenan Mcfarland
January 30, 2020
Disappointed My new 2020 Forte's dash warning lights keep coming on, my husband took it in and they couldn't seem to find anything. The same light's came on yeste My new 2020 Forte's dash warning lights keep coming on, my husband took it in and they couldn't seem to find anything. The same light's came on yesterday and today on my way to work. More
by mrsblue1956
Employees Worked With
Jerry Tonubbee
January 30, 2020
What an OUTSTANDING experience!! I traded in my old forte for a brand new one and Jerry made the process SO quick and easy. This man deserves the world and then some! The whole dealership is so amazing and p for a brand new one and Jerry made the process SO quick and easy. This man deserves the world and then some! The whole dealership is so amazing and professional i will never shop for another car anywhere else! Thank you so much Southwest Kia and Jerry!!! much love! More
by Maria M
Employees Worked With
Jerry Tonubbee
January 26, 2020
Awesome service! Called the morning of to set up an appointment with Jerry and arrived that evening, was in and out of the dealership in about 3.5 hours. Couldn't ask for a better car buying experience appointment with Jerry and arrived that evening, was in and out of the dealership in about 3.5 hours. Couldn't ask for a better car buying experience! More
by Katherine.green93
Employees Worked With
Jerry Tonubbee
January 22, 2020
Excellent Customer Service Had to get my brake pads replaced. Heather booked the appointment and Craig had my car done within hours. Jonathan shuttled me home, even though I m Had to get my brake pads replaced. Heather booked the appointment and Craig had my car done within hours. Jonathan shuttled me home, even though I miss Christina, he was awesome. Christina doing a great job in her new position! Always get excellent customer service at SW Kia Mesquite!! More
by Kim
Employees Worked With
Craig Greene, Heather Stallings
January 21, 2020
KUDDOS TO THE SERVICE STAFF Tim/Jason/Garrett, were incredibly instrumental in getting my Son's Optima in Tip Top Shape and ready to head back to college. These guys have a soli Tim/Jason/Garrett, were incredibly instrumental in getting my Son's Optima in Tip Top Shape and ready to head back to college. These guys have a solid Service department that will take care of you and your vehicle so that there are no worries. They went above and beyond on a couple of concerns we had and all is great! You have won our future business and after purchasing 3 vehicles from SW KIA, we will continue to be back for more! All the best in 2020! Steven C. More
by swclaryii
Employees Worked With
Gary Wells, Heather Stallings
