Southwest Kia - Mesquite

7 day return policy is for real! So I went to buy a smaller car and trade in my expedition to get better gas milage. I had already found on that I liked online. Went in and Keenan was So I went to buy a smaller car and trade in my expedition to get better gas milage. I had already found on that I liked online. Went in and Keenan was very friendly and helpful and took me for a test drive. Unfortunately we didn't go very far and did not go on the high way or I might not have gotten to test the 7 day return policy. I decided that car was for me and purchased it. They were patient when I had to leave in the middle to go pick up my kids. After I finished the purchase and drove the car home I realized there was no cruise control. I thought that was standard on all cars. It was a deal breaker. Fortunately the next day I was able to go in and pick out a different car with cruise control and return it. Even though I felt sorry for wasting their time Keenan said he understood and was very helpful. I was then able to get the car I need which was great! More

My Service Rep was Great I've been to two different Kia dealerships to view cars, and had horrible experiences with their salesmen. I ended up purchasing mine from Driver Sele I've been to two different Kia dealerships to view cars, and had horrible experiences with their salesmen. I ended up purchasing mine from Driver Select, so I wouldn't have to deal with the typical sales BS. There was a software update recommended for my vehicle. I chose this dealership to provide the service, as it was the closest to my home. From the person that answered the phone up to the guy that handled my needs, Garrett Lilly, I would say they provided outstanding service. They didn't try to sell me on anything I didn't need, answered any questions I had, performed the service within a reasonable amount of time, made me feel comfortable, everyone smiled and it was an overall great experience. I'm sure had I stepped to the other side of this place and encountered salespersons, this would be a different review. However, I would return to the service department to this particular location when/if needed again. More

I won’t take my Kia Soul anywhere else. The staff is amazing and waiting room amenities are awesome. It is the only place I trust! amazing and waiting room amenities are awesome. It is the only place I trust! More

Excellent Customer Service I would not take my Kia any place else! I always feel like I'm in good hands and trust the work they do. I always leave with a smile. I would not take my Kia any place else! I always feel like I'm in good hands and trust the work they do. I always leave with a smile. More

Great experience! Worked with me, really listened to my needs and got me what I needed. They were also really extremely friendly and down to earth. Would definitely reccomend!! needs and got me what I needed. They were also really extremely friendly and down to earth. Would definitely reccomend!! More

Everything was awesome they help me get what I wanted and I am so happy I love my car Jerry Tonubbee was awesome and made my car buying experience the best I recommend him highly I'm going to tell everyone t I am so happy I love my car Jerry Tonubbee was awesome and made my car buying experience the best I recommend him highly I'm going to tell everyone that wants to buy a car go to Southwest Kia mesquite and get Jerry Tonubbee to help them thank you again More

I couldn't be happier with my experience purchasing my new vehicle. It was a very easy and faster process than expected. The staff was very pleasant and inviting including the finance guy. Jerry went new vehicle. It was a very easy and faster process than expected. The staff was very pleasant and inviting including the finance guy. Jerry went above and beyond attending to my needs. Thank you all from the bottom of my ♥️. Gina Glenn More

Love Southwest Kia Southwest Kia totally exceeded my expectations. Jerry and Tim are so friendly and professional. Really took care of my family. A great car at a great Southwest Kia totally exceeded my expectations. Jerry and Tim are so friendly and professional. Really took care of my family. A great car at a great price. Love Southwest Kia. Thanks again More

Great experience We recommend to anybody No hassle just told them what I could afford and what I wanted Didn’t spend all day at the dealership Didn’t go to financ We recommend to anybody No hassle just told them what I could afford and what I wanted Didn’t spend all day at the dealership Didn’t go to financing and it was a different price Really had a great expectations More

Great and fast My experience here was exceedingly great... Jerry Tonubbee was mostly definitely an outstanding help for my first time going through such a process an My experience here was exceedingly great... Jerry Tonubbee was mostly definitely an outstanding help for my first time going through such a process and I would definitely be telling other car buyers the positive experience I had. More