Southwest Kia Mesquite - Service Center

I'm writing to share details regarding the service I received when my car was in for service when it was flooded at my place of employment. The service team was exceptional in keeping me informed as to received when my car was in for service when it was flooded at my place of employment. The service team was exceptional in keeping me informed as to the status of things on the repair. The time my car was in the shop was right on as far as how long they told me it would take to repair it. They were really helpful. I would recommend this service team to anyone with a Kia. Specifically, I would recommend my friends to speak to Gary Wells for their service needs. He is at Southwest Kia-NW on Northwest Hwy. More

I HAVE TOLD A COUPLE OF MY FRIENDS ABOUT THE SERVICE AT THE DEALERSHIP,EVERYONE ONE IN THAT DEPARTMENT WHERE VERY NICE AND FRIENDLY EVERYTIME I WOULD GO IN THERE. MIKE ESTRADA WAS REALLY HELPFUL EXPLAININ THE DEALERSHIP,EVERYONE ONE IN THAT DEPARTMENT WHERE VERY NICE AND FRIENDLY EVERYTIME I WOULD GO IN THERE. MIKE ESTRADA WAS REALLY HELPFUL EXPLAINING EVERYTHING TO ME BEFORE THEY DID ANY WORK ON MY CAR. AND IF THEY HAD A PROBLEM HE WOULD CALL ME BEFORE THEY DID ANYTHING ELSE TO THE CAR. AND I WILL KEEP TAKING MY CAR TO SW KIA FOR SERVICE. More

I have taken my vehicle to the dealership for all service since I purchsed it and have always been satisfied with my experience. Within the past several visits, I have had the pleasure of working with Gary since I purchsed it and have always been satisfied with my experience. Within the past several visits, I have had the pleasure of working with Gary Wells. He is very friendly and attentive to my needs. He always explains what service is being performed and as a woman, I feel very comfortable with his word and what he says. I would recommend this dealership to others. More

My experience was pleasant because Gary Wells was nice and answered my questions. Even though I did not expect to pay as much as I will be paying today, the auto work is necessary. He told me what was nee and answered my questions. Even though I did not expect to pay as much as I will be paying today, the auto work is necessary. He told me what was needed. He was very genuine and helpful. I am glad that I received a flier in the mail. More

I've been working with Gary since I've had my car and he's been very thorough in going over everything that is necessary for my car. The one time I came in and Gary was out of the office for the day, Mic he's been very thorough in going over everything that is necessary for my car. The one time I came in and Gary was out of the office for the day, Michael stepped up and gave me the same customer service that Gary did. It's a great staff and dealership overall and I will continue to take my Kia to that particular dealership as long as I own it. More

Gary has always been accessible, profession, reliable and friendly when I bring my vehicle in for service. He makes sure I get everything I need at each visit, and offers recommendations to keep my SUV in th friendly when I bring my vehicle in for service. He makes sure I get everything I need at each visit, and offers recommendations to keep my SUV in the best possible shape at all times. He does a great job, and I appreciate him! More

Gary provided excellent customer service when I brought my car into the dealership. He was very professional and honest. He took great care of my car, and I really appreciated it. He kept me informed of th my car into the dealership. He was very professional and honest. He took great care of my car, and I really appreciated it. He kept me informed of the service being done on my car throughout my whole visit. More

Really no words to explain because the experience was Really no words to explain because the experience was above the words.committed service team, dedicated technicians , reasonable price etc. makes me Really no words to explain because the experience was above the words.committed service team, dedicated technicians , reasonable price etc. makes me to choose southwest Kia dealer in northwest hwy for our car & for our friends.especially my service advisor Mr. Michael Sierra is committed to make sure the job is finished properly at the promised time. More

customer service was great, quality of work was great, friendliness was great,overall experience was great and the price was great. iv!e had a few new cars in my time and there has never been a dealersh friendliness was great,overall experience was great and the price was great. iv!e had a few new cars in my time and there has never been a dealership that has taken care of me better than southwest kia - northwest ever. More

I think that he does an excellent job with his customers..he always lets you know what is needed for your vehicle..makes sure that you are well taken care of..gives you important information on wh customers..he always lets you know what is needed for your vehicle..makes sure that you are well taken care of..gives you important information on what will be needed on your next service..treats you like you are a special customer..the prices are reasonable..the workmanship is excellent..he always has a smile..makes you feel comfortable More