Southwest Kia of Rockwall

Service was great! I got in there and they had me finished with 30 min. I’ll definitely use them again. I got in there and they had me finished with 30 min. I’ll definitely use them again. More

Sells agent (Queenie Sibley), excellent job. She is a no nonsense sell agent. Above board and a straight shooter. You know what you are getting with her. No ambiguities. Finance rep. (Kiara She is a no nonsense sell agent. Above board and a straight shooter. You know what you are getting with her. No ambiguities. Finance rep. (Kiara Campos) did a fine job got me in and out of the finance room quickly and in the process saved me some money. Both made me feel right at home. My experience interacting with them was very pleasant indeed. Southwest KIA is fortunate to have them. They deserve whatever bonus is extended to them for their work. More

Excellent sevice. 5 star review. Nice people to work with. Jaela Gibson was very polite and exceptional to deal with. No problem recommending Rockwall Kia to anyone. 5 star review. Nice people to work with. Jaela Gibson was very polite and exceptional to deal with. No problem recommending Rockwall Kia to anyone. More

Tried to purchase a vehicle here. Couldn’t get anyone to communicate regularly or honestly about the vehicle. Had a check in hand ready to go and no one could manage to call back. It Couldn’t get anyone to communicate regularly or honestly about the vehicle. Had a check in hand ready to go and no one could manage to call back. It felt like we got the run around because they were going to sell us a lemon vehicle until we noticed the sound it made on a test drive. It was all downhill from there. Beware of this dealership and their shady dealings and lack of customer service. More

Very fast, and knowledgeable. Ask for Luke in service for all your car needs. Kia. Ask for Luke in service for all your car needs. Kia. More

Luke is awesome and goes above and beyond for customers. He is kind, professional, and knowledgeable. He is kind, professional, and knowledgeable. More

My experience was very pleasant tonight as always when I have to get my car serviced. Management took care of my car by reviewing the issue and explained what the problem was with the option of getting it t have to get my car serviced. Management took care of my car by reviewing the issue and explained what the problem was with the option of getting it taken care of. Thank you so much! More

“My experience purchasing a car was seamless and truly enjoyable, thanks to Melina’s exceptional customer service. From start to finish, she demonstrated professionalism, attentiveness, and warmth. I brou enjoyable, thanks to Melina’s exceptional customer service. From start to finish, she demonstrated professionalism, attentiveness, and warmth. I brought my family along, and she went out of her way to make all of us feel welcome and included, which was greatly appreciated. Melina ensured I fully understood every aspect of the process, from the paperwork to the features of my new car. Having bought vehicles from various companies in the past, I can confidently say this was the most comfortable and stress-free experience I’ve had. I would rate her service a 10 out of 10.” More

The entire group of people that I dealt with were friendly, knowledgeable and helpful. Best place I’ve ever taken a vehicle to have it serviced. I am glad that I took my vehicle to this service cente friendly, knowledgeable and helpful. Best place I’ve ever taken a vehicle to have it serviced. I am glad that I took my vehicle to this service center to repair the recall on my vehicle. The recall was important to have done and they explained what they would do and how long it would take. The waiting area was clean and comfortable as well. More

Service was very good. My service representative was friendly, helpful and professional in taking care of my car My service representative was friendly, helpful and professional in taking care of my car More