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Southwest Kia of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
1,051 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
Contact Dealership

1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 1,051 reviews

November 20, 2021

Good service. Great people. They were very friendly and got my car taken care of. More

by sdrios17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Wilhoite, Andrew Page, Miles Cook, Abigail Cantrell, Sean Killgore, Taylor Johns
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Dec 03, 2021 -

Southwest Kia of Rockwall responded

Thanks for the kind words & five stars! We look forward to seeing you again soon at Southwest Kia of Rockwall.

November 20, 2021

The BEST part of the buying experience was my salesman, Garrett. He was awesome and knowledgeable. More

by cattykat55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
Other Employees : Garrett Wilde
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Dec 03, 2021 -

Southwest Kia of Rockwall responded

Hello, Garrett was thrilled to hear your kind words. We're excited to welcome you to the Southwest Kia of Rockwall family. Please let us know if we can be of any assistance. Looking forward to serving you well into the future!

November 18, 2021

Every staff member we dealt with, from the manager, to the salesman, Ryan Stout, to the financial rep, Chris Collyer, and to Gerald who explained set up of SUV were outstanding. More

by caviargal2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Stout, Chris Collyer, Gerald
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Dec 03, 2021 -

Southwest Kia of Rockwall responded

Thank you for providing our team with such an outstanding review! The entire team at Southwest Kia of Rockwall was thrilled to hear your kind words and recommendation. We look forward to serving you now and well into the future!

November 18, 2021

Please stop sending multiple requests for a review— it’s excessive, annoying and not doing Kia any favors by aggravating their customers. More

by JAZNWILSON
Recommend Dealer
Yes
Employees Worked With
N/A
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Dec 03, 2021 -

Southwest Kia of Rockwall responded

Thanks for this feedback. We will take a look internally as to see why you've received so many emails. We apologize for the inconvenience and look forward to serving you again at Southwest Kia of Rockwall.

November 17, 2021

Seem to always be knowledgeable of the issue. Always Seem to always be knowledgeable of the issue. Always welcoming. Need to give out free water bottles while we wait like they use to. More

by SALLYGLYNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 03, 2021 -

Southwest Kia of Rockwall responded

Hi Sally, thanks for the feedback! We appreciate your continued patronage and look forward to serving you again at Southwest Kia of Rockwall.

November 16, 2021

They handled my issues and were very nice. I have always had good service with my car. More

by BLESSGIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Killgore
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Dec 03, 2021 -

Southwest Kia of Rockwall responded

Thank you for providing our team with such valuable feedback. We appreciate you choosing Southwest Kia of Rockwall for your automotive needs and look forward to serving you again soon.

November 15, 2021

First time for a service at this location, super friendly staff !!! They have a great selection of snacks & drinks you can purchase while you wait …. I will definitely return! More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabino, Dustin
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Nov 15, 2021 -

Southwest Kia of Rockwall responded

Hello Amanda, thanks for the valuable feedback. Our team at Southwest Kia of Rockwall is happy to hear your kind words. We look forward to seeing you again at your next scheduled service interval!

November 15, 2021

Service was done in timely manner & all the people were customer focused, knew their business & efficient. I liked the full report of the inspection & what things are recommended to take care of next time More

by HappyKiaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie, driver 5 stars , Joey Wilhoite, Brandon Morris, Bailee Christian
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Nov 16, 2021 -

Southwest Kia of Rockwall responded

Hello, thank you for the kind words! Our entire team at Southwest Kia of Rockwall is happy to hear them. We look forward to seeing you again soon!

November 14, 2021

Always ready to help . Fast courteous and cheerful. Only service center for us! Excellent service More

by Pinkcarnation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bailey
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Nov 15, 2021 -

Southwest Kia of Rockwall responded

Hello, thanks so much for taking the time to leave us a review on DealerRater. We appreciate you choosing Southwest Kia of Rockwall for your automotive needs and look forward to serving you now and well into the future!

November 13, 2021

Great experience. Gerald was fantastic. No pressure, straight shooter, very knowledgeable. Definitely recommend doing business here. More

by michaelcearley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Lee
Report | Print
Nov 15, 2021 -

Southwest Kia of Rockwall responded

Hello Michael, thanks for taking the time to provide Gerald & our team at Southwest Kia of Rockwall such valuable feedback. We appreciate you choosing us for your automotive needs and look forward to seeing you again soon!

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