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Southwest Kia of Rockwall
Rockwall, TX
1,051 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,051 reviews
Verified Customer
November 03, 2021
When I went in and explained to my salesman what my need was and why he went out of his way to make it happen. I told him that he was making this happen for the safety of my 88 year old mom. I am so very gr was and why he went out of his way to make it happen. I told him that he was making this happen for the safety of my 88 year old mom. I am so very grateful for what he did for us. More
by Mookathr
Employees Worked With
Mike Sims
November 03, 2021
The staff is so kind and caring! Look, anybody trained to do an "update" on a recall can do that, expertly, quickly, and knowledgeably - but these guys are stellar! Of particular note was Jimmy Scott, Servi do an "update" on a recall can do that, expertly, quickly, and knowledgeably - but these guys are stellar! Of particular note was Jimmy Scott, Service Advisor. He felt like an uncle, taking charge of my precious KIA, seeing to it that the update was done. I felt well taken care of! And the front desk administrator, Kylee, counseled me on receiving my Visa gift card. The lovely lady who drove my car back and forth, complimented me on having a stick, and we chatted about that as she expertly multi-tasked her job at the door. This crew is like family. They are truly a credit to your company. Kudos, all 'round. -Jill Strehl, Emory,TX More
by Braveheart
Employees Worked With
Jimmy Scott/Service Adminstrator; and Kylee, Front Desk
November 03, 2021
This dealership has always been efficient, reliable and available whenever I have needed service on my vehicle that I purchased from them. I am very pleased that the relationship doesn't end after the sale available whenever I have needed service on my vehicle that I purchased from them. I am very pleased that the relationship doesn't end after the sale. They work hard to please before, during and after the sale. Repeat business is key. More
by Dr Pamela Pitts
Employees Worked With
Service Department today
November 02, 2021
Fast efficient and friendly staff that is willing to make customers happy....they all are very knowledgeable in what they do....I am a happy customer. customers happy....they all are very knowledgeable in what they do....I am a happy customer. More
by SEVIERDIANNE
Employees Worked With
Amanda Bunch
November 02, 2021
Pretty good except for the receptionist who keep calling customers 'babe' or 'honey'. It does not sound endearing. Please let her know she works in a car dealership not a saloon or bar. customers 'babe' or 'honey'. It does not sound endearing. Please let her know she works in a car dealership not a saloon or bar. More
by JOBENBANAN
Employees Worked With
His last name is Horney
November 01, 2021
My wait was longer than usual, paperwork was slow although my car was sitting ready to go for quite some time. I have always had a stellar experience at this service center. I am certain that it is j although my car was sitting ready to go for quite some time. I have always had a stellar experience at this service center. I am certain that it is just a sign of the time we are living in at the moment. More
by Bivins.anita
Employees Worked With
Cashier on duty was very courteous and professional.
