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Southwest Kia of Rockwall
Rockwall, TX
1,050 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,050 reviews
August 27, 2021
Very friendly people. A bit more pressure to buy than I like, but felt like deal was reasonable. Will consider again if buying a KIA. like, but felt like deal was reasonable. Will consider again if buying a KIA. More
by sheritrongaard
Verified Customer
August 26, 2021
Southwest Kia of Rockwall was amazing all the way around! Will recommend them in the future to family and friends! We will definitely be back! Will recommend them in the future to family and friends! We will definitely be back! More
by Meredith_Edwards
Employees Worked With
Gerald and Andrew
August 26, 2021
Great service in service department and could not have asked for better service from Antonio Roberson who helped us purchase our lease car. Will for sure come back to Kia when ready to purchase another ve asked for better service from Antonio Roberson who helped us purchase our lease car. Will for sure come back to Kia when ready to purchase another vehicle. More
by Newcar2017
Employees Worked With
Antoine Roberson
August 26, 2021
The dealership provided great service. They worked with me to negotiate a better price to what other dealers offered and what I was willing to pay. My only thing that was very irritating. I expected the ca me to negotiate a better price to what other dealers offered and what I was willing to pay. My only thing that was very irritating. I expected the car to be ready after I went through all the papers since it was 2-3 hours. I had to wait over an hour for the car to be ready. They started saying 20 mins but then after that kept saying any second. And it was over an hour waiting. I had a good start but left a bad taste after I signed all the papers. More
by jordan.christensen1340
Employees Worked With
Garrett Wilde
August 26, 2021
The price was right, they were helpful and did exactly what they promised. There is nothing more to say on the subject, this part of the rating is irritating. what they promised. There is nothing more to say on the subject, this part of the rating is irritating. More
by jacquebuntin
Employees Worked With
Miles Cook
August 25, 2021
Extremely understaffed. Because wrong part delivered to this location I now have to come in for a second day to complete work. Having to spend over $1000 and make multiple trips does not bode well fir cust this location I now have to come in for a second day to complete work. Having to spend over $1000 and make multiple trips does not bode well fir customer service More
by AHMOMOM
Employees Worked With
Joey Wilhoite
August 25, 2021
My salesperson was very honest and helpful. He gave great directions to make sure we were settled with our decision. Very attentive to our needs very communicative directions to make sure we were settled with our decision. Very attentive to our needs very communicative More
by KEPRice29
Employees Worked With
Sean Killgore, Garrett Wilde
August 25, 2021
Thank you for taking the time to resolve the issue of my ordered part. I appreciate your attention to great customer service.. Service receptionist had a great attitude and willingness to ask me if I was ordered part. I appreciate your attention to great customer service.. Service receptionist had a great attitude and willingness to ask me if I was needing any help while waiting. More
by Leo
Employees Worked With
Service department
August 25, 2021
All around, a very professional establishment. From the receptionist to service advisor to the mechanics. The waiting area is comfortable and with good views. No overcharge also helps. receptionist to service advisor to the mechanics. The waiting area is comfortable and with good views. No overcharge also helps. More
by GREGSON.OGHAFUA
Employees Worked With
Service Department
