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Southwest Kia of Rockwall
Rockwall, TX
1,051 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,051 reviews
August 21, 2021
I have enjoyed working with the people at the Rockwall Texas location. Everyone was so nice and very kind. I felt that they would answer all my questions or take the time to find the answer for me. Texas location. Everyone was so nice and very kind. I felt that they would answer all my questions or take the time to find the answer for me. More
by SCHUSTERJ47
Verified CustomerEmployees Worked With
First oil change
August 20, 2021
Very disappointed that they did not honor a free oil change that I was told I would get on my next visit. And hard to believe it went up 20 dollars in a 5 month period. change that I was told I would get on my next visit. And hard to believe it went up 20 dollars in a 5 month period. More
by Robin
Employees Worked With
N/A
August 19, 2021
Excellent customer service, not pushy, and very patient. I will definitely return for a future purchase! I worked with Omar & Taylor. They were able to help me find just the car I wanted! I will definitely return for a future purchase! I worked with Omar & Taylor. They were able to help me find just the car I wanted! More
by latashastephens1981
Employees Worked With
Omar, Brandon Morris, Taylor Johns
August 18, 2021
Great people! I came in knowing what I wanted with some back up options, test drove the vehicle I wanted but it didn't have the options I wanted on the vehicle. Told him what I was looking for and he came back up options, test drove the vehicle I wanted but it didn't have the options I wanted on the vehicle. Told him what I was looking for and he came back with a vehicle I liked better than what I came in to see. More
by Kim2424
Employees Worked With
Omar Caballero
August 18, 2021
There is a difference between the website and what they see at the dealership. I signed up for the only service recommended for my car which is full synthetic oil change. There was no clarification when th see at the dealership. I signed up for the only service recommended for my car which is full synthetic oil change. There was no clarification when they serviced it. When I saw they put synth-blend, they told me that’s what they use. KIA says that my car is only supposed to have full synthetic oil. More
by ERIC.AKERS
Employees Worked With
Service department
August 17, 2021
Everyone is so friendly and helpful ! They always make sure they get the job done. Made sure my new vehicle was to my liking. All my questions were answered. sure they get the job done. Made sure my new vehicle was to my liking. All my questions were answered. More
by A. Johnson
August 17, 2021
I have very good experience went was there to get service at my car, excellent service always friendly I was inform of every detail. Thank you service at my car, excellent service always friendly I was inform of every detail. Thank you More
by BABYBABY8143@sbcglobal.net
Employees Worked With
CHRIS HOLGUIN
