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Southwest Kia of Rockwall

Rockwall, TX

4.5
1,049 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 1,049 reviews

July 23, 2019

They're willing to help you... at your expense We're in the market for a new 2020 Telluride. We want to special order a custom SX with all the bells and whistles. MSRP from Kia's online build, $4 More

by Les Grossman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bailee Christian
Jul 24, 2019 -

Southwest Kia of Rockwall responded

Les, we strive to provide the highest level of service to all our guest and if we feel short of the mark, we are sorry. At your earliest convenience, please reach out to me so we can figure out how to get you into the vehicle you desire. Thank you. Brandon Morris | General Manager b.morris@southwestkia.com

July 20, 2019

Test Drive, Trade-in, and Purchase The short and sweet. Have bought and sold many cars over my 60 plus years. Test drive was easy, no pressure, very informative, and generally fun! More

by Jeff
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Colburn, Andrew Page
Jul 22, 2019 -

Southwest Kia of Rockwall responded

Jeff, we make it a daily mission to provide an easy and accessible car-buying experience to all. We are thrilled to hear your experience lived up to that standard. Thank you for your kind review and congrats on your new Kia Sedona!

July 12, 2019

Professional and personal. From the front door, I was treated like a guest. All aspects of my purchase were handled quickly, efficiently and professionally. A very positive expe More

by a;sldkfjalewknaf;l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Ponder, Bill Colburn
Jul 15, 2019 -

Southwest Kia of Rockwall responded

THank for the kind review! We are happy we could provide you with an excellent experience!

July 09, 2019

purchase of new Kia Sportage Abbi Cantrell was an excellent sales associate. We were ending a lease on a Sorento. She helped us to compare buying our lease car and compared it wit More

by Wallen,Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbi Cantrell
Jul 09, 2019 -

Southwest Kia of Rockwall responded

We are so happy to know we could provide you with an excellent car-buying experience! Thank you for the kind review and congrats on your new 2020 Kia Sportage!

July 06, 2019

Kind dealership! Great experience here Arron was friendly and did well at answering all my questions. Would recommend this dealership everyone I interacted with was ki More

by JasonSawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arron Bowlby
Jul 08, 2019 -

Southwest Kia of Rockwall responded

Jason, thank you for the kind review and congrats on your new vehicle. We are thrilled to hear we could provide you with an excellent dealership experience!

July 03, 2019

BUYER BEWARE they raise their prices by $12k over the MSRP BUYER BEWARE!!!! THEY ARE SCAM ARTISTS TRYING TO ROB YOU in my opinion! We went in ready to buy my wife a 2020 Telluride SX. The MSRP is $42k with wha More

by Mlkweedp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Seale
Jul 05, 2019 -

Southwest Kia of Rockwall responded

Roger, we strive to provide the best car-buying and servicing experience possible. if we missed that mark in your case, we apologize. I have passed on your review to our GM. I am also providing his contact information below. Please reach out to Brandon at your earliest convenience. Thank you. Brandon Morris | General Manager b.morris@southwestkia.com 469-402-2900

July 02, 2019

Superberb My experience was Exceptional! Thank you Alex for working with me to purchase my new Kia Telluride. When on the road, I'm turning heads on the Freeway More

by Kinglee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Rosas
Jul 03, 2019 -

Southwest Kia of Rockwall responded

Thank YOU! We are so happy to know we could provide you with an exceptional car-buying experience. Thank you again and congrats on your all-new 2020 Kia Telluride!

June 30, 2019

Abbi was awesome My whole experience was amazing. I was super nervous but the process was a lot easier than expected. Everyone was so helpful and I’d definitely recomm More

by Rachelbain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Colburn
Jul 01, 2019 -

Southwest Kia of Rockwall responded

Rachel, we are thrilled to hear about your experience. We strive to provide an accessible and stress-free car-buying experience on a daily basis. We love hearing from people who got to experience it! Thank you for your kind review!

June 26, 2019

Amazing! Angela was absolutely amazing! I went today just to look around and ended up getting a car I absolutely love! They made everything as easy as possible More

by Shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Colburn, Angela Williams
Jun 26, 2019 -

Southwest Kia of Rockwall responded

Shay, we are so thrilled to here we could provide you with a stress-free and accessible car-buying experience. Thank you for your review and congrats on your new vehicle!

June 26, 2019

Awesome Excellent service and didn’t take long at all!! Called to make an apt the day before and got there was greeted by several people made me feel welcome More

by Wnaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna
Jun 27, 2019 -

Southwest Kia of Rockwall responded

Thank you for the kind review. We are so happy we could provide you with incredible service!

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