Southwest Kia of Rockwall

Jim Johnson and Mr. Coburn are saints. Cheese and rice. I was in and out within 2 and a half hours. There was no bs or no sleazy salesman behavior. Jim, from sales, and mr. Colburn, from fi Cheese and rice. I was in and out within 2 and a half hours. There was no bs or no sleazy salesman behavior. Jim, from sales, and mr. Colburn, from finance were professional, personable, and efficient. More

Great They really helped me out & got me exactly what I needed. Highly highly highly recommend to anybody looking for a good car from great people. They really helped me out & got me exactly what I needed. Highly highly highly recommend to anybody looking for a good car from great people. More

Excellent service! My experience was so easy and I felt I could trust the staff epsecically Jim Johnson. I left with my dream car and would recommend this dealership to My experience was so easy and I felt I could trust the staff epsecically Jim Johnson. I left with my dream car and would recommend this dealership to anyone! More

Can't Recommend Enough Bought my first big girl car here thanks to Angela Williams and Cas Rooney. I went other places and felt pressured to go higher than my budget or get Bought my first big girl car here thanks to Angela Williams and Cas Rooney. I went other places and felt pressured to go higher than my budget or get add-ons that I just couldn't afford. Angela was very east going not pushing anything on me and even helped me figure out what questions to ask other car dealers when I first told her I was shopping around. I can't recommend them more if you need a car definitely go here! More

Mistake They were so helpful and friendly. There was a mistake in the paperwork and they owned it and made it right before they even sat down with us to resi They were so helpful and friendly. There was a mistake in the paperwork and they owned it and made it right before they even sat down with us to resign. That is honest and upfront and very much appreciated! More

You'll need snacks I knew exactly which used non-Kia car I wanted. I talked with someone the day prior and scheduled a come-look-see for the next morning. I got there an I knew exactly which used non-Kia car I wanted. I talked with someone the day prior and scheduled a come-look-see for the next morning. I got there and the car was being inspected. The salesman, Jeff, got me a water and we chit chatted some. He was a friendly fellow. About an hour and a half later the car was ready for the test drive. We test drove it. He told me about the features of the car and I decided I would like to purchase it. He offered a tracker of sorts, I declined and he moved on. He offered extended warranty, I declined, he moved on. When he tried to print some papers the printer wasn't working and he attempted to ask for help but it seemed the other salesmen couldn't be bothered. That was absolutely annoying to me. Who doesn't help someone with a printer? What happened to teamwork, especially when I've been here for a few hours and haven't seen you doing much of anything. Poor Jeff. Anyway, after a long while the printer worked and I went over to finance. The finance guy was friendly. Got all the necessary paperwork together after some time. It was around 2 by this time. They never offered me any snacks, just water. I am food oriented. I would have been a lot more relaxed and happy if I was offered a snack or a soda. Might have even bought a warranty or tracker but I was hungry and wated to get out of there. Anyway, I left and went to the bank for a cashier's check. During this time they were to detail the car and when I got back I could finish the paperwork and go. I got back, finished my paperwork and waited AGAIN for them to finish detailing the vehicle. The car was cleaned up really nicely. Full tank of gas. They programmed my Bluetooth phone for me. I finally said something about snacks and the salesman bought some snacks with his own money. I mean, seriously, I'm spending $16,000 and they can't spring for some snacks?! (I'm a little bitter.) About 5:15pm I drove off the lot with my new car. I am really hoping that the service plan I purchased doesn't go sour as I have some high hopes for this place. Like, when I come back in for service if it takes a few hours they will give me some snacks. =) Overall a pretty good experience. My salesman was nice. Wish they worked together abit more to help expedite things. Make sure you bring snacks because even if you setup an appointment and bring cash to the table you will be there A GOOD WHILE. More

Best service in town! I would highly recommend Southwest Kia Rockwall to anyone wanting to buy a car. I walked away with a 2019 Kia Sportage and had the BEST service with J I would highly recommend Southwest Kia Rockwall to anyone wanting to buy a car. I walked away with a 2019 Kia Sportage and had the BEST service with Jim Johnson. Not only did he make me feel comfortable, he was patient and very informative. The over all experience from the cleanininess of the dealership, to the welcoming at the door and a top notch sales rep. I couldn’t have asked for a better experience and I will definitely be referring my friends to Southwest Kia Rockwall. Machia Farley More

Fantabulous Jim First, I love Kia vehicles! Second, Jim is a wonderful sales person. No pressure and my daughter felt so comfortable with him while buying her first c First, I love Kia vehicles! Second, Jim is a wonderful sales person. No pressure and my daughter felt so comfortable with him while buying her first car! I couldn’t have asked for a better experience! More

Awesome! We had a great experience made it easy to purchase vehicle. Staff very friendly and professional! No long wait! Felt like they were there to help us We had a great experience made it easy to purchase vehicle. Staff very friendly and professional! No long wait! Felt like they were there to help us get what we wanted not just push something on us. It was wonderful experience and would Highly recommend!!!!!when time for another vehicle I will definitely go back! More