Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southwest Kia of Rockwall
Rockwall, TX
1,051 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,051 reviews
November 03, 2017
Great Service! Jim was very helpful in helping us buy our new 2018 Kia Optima LX. We got everything we wanted including a great price! Everyone had great customer se Jim was very helpful in helping us buy our new 2018 Kia Optima LX. We got everything we wanted including a great price! Everyone had great customer service from the moment we walked through the doors. I’m extremely happy with our purchase. More
by anthonyh159383
Employees Worked With
Jim Johnson
November 02, 2017
Best Customer Service!! Right away we felt welcomed from the moment we walked through the doors! Jim was very friendly, helpful and overall just wonderful. He was so informat Right away we felt welcomed from the moment we walked through the doors! Jim was very friendly, helpful and overall just wonderful. He was so informative on all the many tech features on our car! It was amazing customer service from all the employees there. I must say the best part was that it didn’t take too long to sign all the necessary paperwork and be on our way. We were overwhelmed with excitement to be able to drive home in our new 2018 Kia Optima LX! More
by Melodyh16
Employees Worked With
Jim Johnson
October 31, 2017
SUPRISED I came in wanting to renew my lease and ended up getting a new 2017 Kia Forte!! I couldn’t be more happier with the help of Austin Orthman; I am defin I came in wanting to renew my lease and ended up getting a new 2017 Kia Forte!! I couldn’t be more happier with the help of Austin Orthman; I am definitely loving my new car!! Thanks again! More
by Ice_2017
Employees Worked With
Austin Orthman
October 30, 2017
Austin Orthman I had the best experience at Rockwall Kia with Austin. He is one of the bet salesman that I have evever worked with. Thank you Austin I had the best experience at Rockwall Kia with Austin. He is one of the bet salesman that I have evever worked with. Thank you Austin More
by Richellechapman
Employees Worked With
Austin Orthman
October 30, 2017
Wonderful Service! Polite, courteous and very clean bathroom! Staff extremely upbeat, went over everything before service and after service. Angel was very detailed! Polite, courteous and very clean bathroom! Staff extremely upbeat, went over everything before service and after service. Angel was very detailed! He is one you would want to keep, customer service was exceptional! More
by Jackie2324
Employees Worked With
Angel
October 29, 2017
Very pleasing place to buy a car . Just plain and simple no pressure sales.Been to a few other dealers this week,they need to take some advice from the Owners of SouthWest Kia. Just plain and simple no pressure sales.Been to a few other dealers this week,they need to take some advice from the Owners of SouthWest Kia. More
by F150 guy
Employees Worked With
Joey Wilhoite, Jim Johnson
October 28, 2017
Unprofessional. Very happy customer. Will never go back to this dealership. Unprofessional. Unwilling to do their job. I only rated a 1 because 0 was not an option. Very happy customer. Will never go back to this dealership. Unprofessional. Unwilling to do their job. I only rated a 1 because 0 was not an option. More
by Jann48
Employees Worked With
James Adams, Abel Segovia
October 26, 2017
Amazing Jim was very helpful with me being a first time buyer and with no cosigner. He has amazing customer service skills. I would recommend everyone to him. Jim was very helpful with me being a first time buyer and with no cosigner. He has amazing customer service skills. I would recommend everyone to him. More
by SarahBeuchert
Employees Worked With
Jim Johnson
October 26, 2017
Great Service Hi my name Larry and I’ed like to tell you all about the great service that I receive from Southwest Kia. The sale person Austin went out of his way t Hi my name Larry and I’ed like to tell you all about the great service that I receive from Southwest Kia. The sale person Austin went out of his way to help me get the car I wanted. James and Bill where great to work with also, thank to all and a sepical thanks to Austin. Very satisfied customer Larry More
by Larry861
Employees Worked With
James Adams, Austin Orthman
October 21, 2017
Good service Austin was great! Was in and out in less than 3 hours! Told him my wants and he was accommodating! Did not feel pressured! Have owned 3 kias with zero Austin was great! Was in and out in less than 3 hours! Told him my wants and he was accommodating! Did not feel pressured! Have owned 3 kias with zero issues! Hope the luck Continued More
by Jla
Employees Worked With
Mauricio? Finance guy , Austin Orthman
