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Spartan Toyota

Lansing, MI

4.6
1,131 Reviews
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5701 South Pennsylvania Avenue

Lansing, MI

48911

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Showing 1,131 reviews

April 08, 2026

Had 5000 mile service on our 2025 RAV4 Hybrid 4/7/26. Great experience at Spartan Toyota in Lansing Michigan. Thank you. More

by sparrow1210.rm
Recommend Dealer
Yes
Employees Worked With
Sorry can't remember his name
Apr 08, 2026 -

Spartan Toyota responded

Thank you for sharing your experience! Our team at Spartan Toyota appreciates your business, and we hope to see you again down the road!

March 27, 2026

I was very satisfied with my recent service visit at Spartan Toyota. The Service Advisor, David Konkel, was very helpful, the service technician pointed out some things to consider doing, and the servi More

by smwillis99
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Konkel, David Rhines
Mar 30, 2026 -

Spartan Toyota responded

Thank you for sharing your experience with David and the rest of our team! It's wonderful to know you’re a long-time customer and it's always worth the drive to Spartan Toyota. We appreciate your trust in us and look forward to serving you again!

March 11, 2026

The salesman was very nice and knowledgeable. There was a lot of paperwork to complete the transaction, and the staff person made it go very smoothly. More

by njblunt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sim, Randee
Mar 11, 2026 -

Spartan Toyota responded

Thank you for sharing your fantastic feedback about our sales and finance teams! We truly appreciate your business and hope to see you again at Spartan Toyota!

March 10, 2026

While prices seem to have increased under the new ownership, the quality of service is at least, consistently satisfactory. More

by partnersss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, Landon
Mar 11, 2026 -

Spartan Toyota responded

Thank you for sharing your feedback! We appreciate your business and hope to see you again at Spartan Toyota.

February 28, 2026

Friendly staff. The purchase was easy and I felt very comfortable that I bought the right vehicle. Thanks guys More

by Pablo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando
Mar 02, 2026 -

Spartan Toyota responded

Pablo, thank you for sharing your experience! It made our day to hear that our team made your purchase so comfortable. Gracias! - Spartan Toyota

February 12, 2026

Jordan at Spartan Toyota was awesome. She came in on her day off and worked with us to get into a new truck, same day. Thanks to everyone who helped st Spartan Toyota in Lansing. We wi More

by Billa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan M
Feb 13, 2026 -

Spartan Toyota responded

Billa, we're glad to hear Jordan went above and beyond! Thank you for choosing Spartan Toyota, we look forward to seeing you again. Safe travels in your new truck!

February 10, 2026

Very professional and courteous, work completed in timely manner and questions answered. Highly recommend John. More

by TaaTexan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Feb 11, 2026 -

Spartan Toyota responded

Thank you for the recommendation! We're pleased John delivered such a professional and efficient experience. We appreciate your business, and we hope to see you again at Spartan Toyota!

December 15, 2025

I bought a 2013 Toyota Rav4 2013 Limited Edition on Aug 2025 .They sold me defected vehicle .It always stalled in the road either in traffic or highway .I almost got into accident already and I left the ca More

by Thadews kk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler , Mike
Dec 18, 2025 -

Spartan Toyota responded

I'm truly sorry to learn about the issues you've encountered with your vehicle, and I understand the frustration this has caused. We take such feedback seriously and want to ensure we address this properly for you. Could you please reach out once more? We were unable to decipher your recent message and need your phone number and VIN to look into this. Thank you, Brian Cogley - General Manager - 5173946000

December 05, 2025

Unexpected extra 20 dollars charge on my bill , explanation felt unclear and dismissive. Talked with four different people about it over the phone and each one of them was stating a different reaso More

by Ahmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Walker
Dec 05, 2025 -

Spartan Toyota responded

Ahmad, I'm truly sorry to hear about the confusion and inconvenience regarding the extra charge on your bill. Providing clear explanations is important to us, and it sounds like we fell short in this instance. I'd like to assist you in the best way we can - please feel free to reach out so that we can assist further. Thank you, Brian Cogley - General Manager - 5173946000

November 27, 2025

Oil change to expensive. Will be taking it to another oil change place. Waited in waiting room way too long. Should not take 1 1/2 to change oil. Next year when I get a new c More

by Macman58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xxxxx
Nov 27, 2025 -

Spartan Toyota responded

We aim to provide efficient and competitively priced services, so it's concerning to hear your feedback regarding our oil change service. I also apologize for any delays that occurred during your visit. Your business is valued, and while I understand you're upset, I hope that we might have another chance to better assist you in the future. If you have any additional input or inquiries, please feel free to reach out. Thank you, Brian Cogley - General Manager - 5173946000

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