Recently, i had the opportunity to visit Spartan Toyota. Before setting foot at the dealership i had already been handed off 3 times, and then a 4th time before it was all done.
Upon getting there, i was introduced to a 3rd person a "sales consultant" .
A sales person !
He processed in his matter a fact deminer, repeating himself like a broken record despite any and all questions i had for him.
I asked again for clarification on a certain model car. His response was that of a flipent pre teen girl.
I asked again, thinking i had not asked the question correctly so as to be understood. Again , with another flipent reply, from the car sales person.
I reminded him of the fact that , I was the customer and that he was the sales person. That i had chosen to come there, and that i very well could be somewhere else.
He imidiatly replied by saying " you should talk to someone else "
I waited, then a few minutes later a 4th sales person appears along with a 5th person. He said hello and streched out his hand to greet me.
This is the same guy i saw leaving the mens bathroom stall , as i was coming in AND NOT WASHING His hands! !
Im not about to shake that kind of persons hand. So i didn't.
He asked if they had offended me.
I said yes, and choosing not to further embrace him in front of his peers, i left.
The manager did call some time later. I explained my side of the story. He did apologize, however i don't think ill be going back there again.
Thought you should know.