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Spartan Toyota

Lansing, MI

Overview
Reviews
Vehicles
4.6
1,117 Reviews
Call Dealership (517) 394-6000
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5701 South Pennsylvania Avenue

Lansing, MI

48911

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Showing 1,117 reviews

June 15, 2023

Coty and the Lead Mechanic were great today. Love this place. The guy in service could be more friendly. That was at 10:00 AM today. More

by Terry.withers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coty, Derek Criscuolo, Terry Moubray, Joey Criscuolo
Report | Print
Jun 15, 2023 -

Spartan Toyota responded

Terry, we're glad to hear that Coty and the Lead Mechanic provided you with great service at Spartan Toyota. We appreciate your feedback about our service team and will address it internally. Thank you for choosing us as your dealership!

June 12, 2023

Quality service, but costs always seem very high. This is why with my previous Toyota, after warranty, I went to other service garages. More

by Mike.
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
Jun 12, 2023 -

Spartan Toyota responded

Mike, thank you for taking the review. We're glad you found our service to be of quality, but we apologize that our prices are not meeting your expectations. I would be happy to speak with you to see what more I can do to address this feedback. If you are willing to discuss this further, please feel free to reach out. Best, Brian Cogley - General Manager - 5173946000

June 12, 2023

Attendant checked me in efficiently and service was done in under the suggested timeframe and at a very reasonable price. All good. More

by Cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
Jun 12, 2023 -

Spartan Toyota responded

Cliff, we are thrilled to hear about your positive experience with our service team at Spartan Toyota! We're glad it was done quicker than expected and that you left feeling well taken care of. Thanks again for choosing us for all of your vehicle services and sales needs!

June 10, 2023

The people were very friendly and helpful. The facility was clean and they took great care of my car. More

by Backwoods 24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Emer, Terry Moubray, Cody Cusan
Report | Print
Jun 12, 2023 -

Spartan Toyota responded

Thank you for the review! We appreciate your business and hope to see you again at Spartan Toyota. Safe travels!

June 06, 2023

Excellent Service. Routine Oil Change and Tire Rotation. Polite and professional. Waiting area clean and provided a great work space. More

by Lindaem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
Jun 07, 2023 -

Spartan Toyota responded

Thank you for this awesome 5-star review of Spartan Toyota! Come by anytime you need!

June 04, 2023

Quick service, competent. I get all my cars serviced at Spartan Toyota. And I have 3. More

by browndfDennb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
Jun 05, 2023 -

Spartan Toyota responded

Thank you for the review! We appreciate your business and hope to see you again at Spartan Toyota. Safe travels!

May 31, 2023

Great pricing, kind people on service. I enjoyed the coffee. I will be back. Thank you. More

by caitlynnunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
May 31, 2023 -

Spartan Toyota responded

We are glad to hear that you enjoyed our prices and service! We look forward to working with you again down the road.

May 28, 2023

Staff was Efficient and friendly. Dealership was clean. I love getting my car washed after getting service done. Very nice perk. More

by Patfeehery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Stefan Garrison
Report | Print
May 31, 2023 -

Spartan Toyota responded

We appreciate the great review, Pat! It's wonderful to hear that our staff provided efficient and friendly service during your visit to Spartan Toyota. We're glad you enjoyed our clean dealership and car wash too. We look forward to seeing you again soon!

May 31, 2023 -

Patfeehery responded

I also bought my end of lease car and Morgan was very helpful in the finance department. I love Toyota.

May 26, 2023

Thirty thousand mile service. The service advisor thoroughly described what would be done and gave an accurate estimate of how long it would take. I also was given estimates of wo More

by miatagt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Report | Print
May 26, 2023 -

Spartan Toyota responded

We're grateful for your review, Mia! We're glad to hear that you appreciated our service advisor's attention to detail and informative estimate during your visit. Safe travels, and we hope to see you again at Spartan Toyota!

May 26, 2023

Terry was amazing as always! I always know I will get the best service with Terry. I know he will only recommend the work that needs to be done and can explain any repairs/work More

by cordesjmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Report | Print
May 26, 2023 -

Spartan Toyota responded

We're delighted to hear you have enjoyed working with Terry and have always received excellent service at Spartan Toyota! Thank you for your kind words about his expertise and clear communication. We truly appreciate your continued support. See you at your next appointment!

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