Spikes Ford

Made an appointment to get the electrical system in my Ford Focus checked as car was not starting as quickly as usual. In fact, to drive it in on the day of my appointment I had to use a battery charger. Ford Focus checked as car was not starting as quickly as usual. In fact, to drive it in on the day of my appointment I had to use a battery charger. Amanda Ochoa checked me in and did an excellent job keeping me informed of progress as I chose to wait on site. I was very pleased with the outcome as I got a replacement battery covered by my warranty. More

Spikes has very respectful staff with lots of knowledge about their products. I would like to specifically give credit to Chris Garza and Al Phillips for getting me in a truck again... about their products. I would like to specifically give credit to Chris Garza and Al Phillips for getting me in a truck again... More

Awesome. Love this dealership. Customer service is amazing. Very prompt to greet customers, very attentive. Well spoken and friendly service advisors. Will return for business. amazing. Very prompt to greet customers, very attentive. Well spoken and friendly service advisors. Will return for business. More

Another visit and Everything went well! My hat’s off to Amanda Dee Ochoa and the outstanding initiative she displayed in making sure my vehicle left the service shop 110 percent better! Her vocal leadershi Amanda Dee Ochoa and the outstanding initiative she displayed in making sure my vehicle left the service shop 110 percent better! Her vocal leadership reflects her positive work ethic! Importantly, Amanda remembers her customers and strives for success in customer service! More

ALWAYS GREAT EFFICIENT AND ALWAYS PROFESSIONAL! THEY CHECK WITH ME WHEN I WAIT FOR THE VEHICLE TO MAKE SURE I DO NOT NEED ANYTHING. THE WAITING AREA IS VERY COMFO EFFICIENT AND ALWAYS PROFESSIONAL! THEY CHECK WITH ME WHEN I WAIT FOR THE VEHICLE TO MAKE SURE I DO NOT NEED ANYTHING. THE WAITING AREA IS VERY COMFORTABLE. More

Fast new car purchase Went in to swap my older Explorer to a new car. Of course I knew what I wanted so not so much real sales needed. The whole process was easy and fast, Went in to swap my older Explorer to a new car. Of course I knew what I wanted so not so much real sales needed. The whole process was easy and fast, just signing the paperwork and done. I had the previous vehicle financing with them so that made the things faster as well. Overall great service and quick response for everything i needed. Will keep Spikes Ford as my preferred car dealership. More

Excellent outstanding service at Spikes Ford Brought in car for a replacement battery Was called when it was ready to be picked up Car was ready by the next day Everything wen at Spikes Ford Brought in car for a replacement battery Was called when it was ready to be picked up Car was ready by the next day Everything went great More

Efficient and professional. We were notified of the status of the vehicle before they completed the work. The vehicle was ready for pick up in a reasonable period of time. We were notified of the status of the vehicle before they completed the work. The vehicle was ready for pick up in a reasonable period of time. More

Hello spikes ford has a very polite and knowledgeable staff that works effortlessly thru team work to give their clients the best service experience. I have dealt with spikes fored for over 15 years and staff that works effortlessly thru team work to give their clients the best service experience. I have dealt with spikes fored for over 15 years and service is always exceptional. I recommend spikes to family & friends More

Getting the Works done at Quick Lane Spikes Ford and Daniel Giles both do an awesome job,when it comes to servicing my 2019:Shelby F-150!!! Daniel is always very knowledgeable and courteo Spikes Ford and Daniel Giles both do an awesome job,when it comes to servicing my 2019:Shelby F-150!!! Daniel is always very knowledgeable and courteous,starting as soon as you go in the Quick Lane door!!!!, More