Spikes Ford

Purchase a new vehicle Well pleased with Ago Gongalez wasted no time . we reviewed what I was looking at purchaseing , i sat back had coffee and visited he handled everyth Well pleased with Ago Gongalez wasted no time . we reviewed what I was looking at purchaseing , i sat back had coffee and visited he handled everything . Ago sold me my trade in so I trust him completely. He took me outside showed me 2 vehicles, & I was sold on the Fusion loved the color & style. More

Super prompt service, great price, went the extra mile! I bought the car from out of town and the dealer made arrangements to get it faster than I could get it locally. Great friendly service. Highly recomm I bought the car from out of town and the dealer made arrangements to get it faster than I could get it locally. Great friendly service. Highly recommended. More

Exellent service! I was extremely satisfied with the sales person, he knew all the answers to my questions and knew the Ford F150s pretty good I highly recommend Spi I was extremely satisfied with the sales person, he knew all the answers to my questions and knew the Ford F150s pretty good I highly recommend Spikes Ford to anyone. More

Service of Vehicle Everytime I go to service my vehicle the staff is very friendly and attentive. I can tell they try to make my waiting time less by being efficient. Everytime I go to service my vehicle the staff is very friendly and attentive. I can tell they try to make my waiting time less by being efficient. More

Happy I went to Spikes Ford! Great experience at Spikes Ford. Pedro, the sales associate that assisted me, was extremely helpful. Quick process, didn’t have to wait too long for a Great experience at Spikes Ford. Pedro, the sales associate that assisted me, was extremely helpful. Quick process, didn’t have to wait too long for anything. All staff were very friendly. Overall very happy I went to Spikes. More

Recall and service of Code P0122 The rating is because of the service that was provided by Michelle on my vehicle. I appreciate good service and that I received. I had previously ta The rating is because of the service that was provided by Michelle on my vehicle. I appreciate good service and that I received. I had previously take my truck in for a recall and service. The recall was done, but the service was not. That included not doing the Multi check of the vehicle. I complained, and I received several calls from Michelle until we finally connected. She asked me to bring my vehicle back to Spike Ford and give her a chance to make things right for me and she did. The fact that she researched my file and saw that my vehicle had been serviced before for the same issue. The Throttle Body was replaced at N/C because it was still under warranty. The whole time my vehicle was there she kept me informed of what was being done by the Tech. I appreciate her way of dealing with customers and I will certainly have my vehicle serviced there in the future. Carlos Villalon More

Very good service I just want to say that I am very happy with my purchase and that Pedro Encinia was a great help. The staff is very friendly and the service is fast I just want to say that I am very happy with my purchase and that Pedro Encinia was a great help. The staff is very friendly and the service is fast. More

Buying a car The sales person, David Quintanilla, along with manager, George Lopez, were friendly and very helpful. They explained all the options and the rebates The sales person, David Quintanilla, along with manager, George Lopez, were friendly and very helpful. They explained all the options and the rebates given. Bent backwards to sell the vehicle. More

best experience ever !!! I would like to take this opportunity to thank Mr Armando Alvarado (accessories manager) for being helpful in getting the things done on my truck that I would like to take this opportunity to thank Mr Armando Alvarado (accessories manager) for being helpful in getting the things done on my truck that needed to be done also "RICHARD" the man behind the 'BIG' Counter",he was instrumental in getting he "deal closed".Most of all I would like to thank m rOnesimo Garza Jr for going over and beyond what would be expected of a sales person. I consider him more of a friend than anything else !!! I would not hesitate to recommend Spikes ford and especially Mr Garza Jr if your looking for that"'GREAT FORD EXPERIENCE !!!!!" J. de leon jr USA RET More

Worst customer service ever From start to finish I have received extremely bad service from spikes ford. They promised me they would fix a title issue I was having that I was on From start to finish I have received extremely bad service from spikes ford. They promised me they would fix a title issue I was having that I was on the way to get fixed in order to get me to come in. 4 days later they couldn't fix it and just wasted my time. I, like an idiot, took care of it myself and gave them a second chance to sell me a car and trade in my old one. they made so many mistakes with the finances promising me rates and payments then changing everything because they messed up. When I finally got the truck it had a couple minor issues they promised to repair. Took 3 days to get them to tell me when to bring it in, they said it should take an hour to fix, 5 days later I'm still without a vehicle. Looks like they are only gonna fix half of the stuff they said as well. Who takes 5 days to add some freon??? More