Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.2
1,335 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 1,335 reviews

June 16, 2026

Service guy was rude! !!!! Refused to rotate my tires as promised by the company and suggested that I should have Dodge to rotate them for me because he didn't have time More

by EUGAJEWELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Difino
Report | Print
Jun 19, 2026 -

Spitzer Buick GMC Parma responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 11, 2026

Miguel was super nice and knowledgeable he helped me get a car same day. I will recommend him to anyone I know who needs a car !! :) More

by mariahstarr645
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2026 -

Spitzer Buick GMC Parma responded

Delighted Miguel made the process so smooth and helped you get into your Buick Encore the same day. Thank you for recommending him and enjoy every mile!

June 10, 2026

He's has excellent communication and put the customer 1st He goes above and beyond his job description More

by Chaunmckinley
Recommend Dealer
Yes
Employees Worked With
Dominic
Report | Print
Jun 10, 2026 -

Spitzer Buick GMC Parma responded

We appreciate your kind words about our communication and customer-first approach during your Chevrolet Silverado 1500 service. It’s great to know our team member went above and beyond, and we look forward to helping you and your Silverado in the future.

June 10, 2026

Keith is a true professional, as were all the great folks at this nice dealership ! More

by Jimhargitt4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Peroni III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2026 -

Spitzer Buick GMC Parma responded

We’re delighted that Keith provided such professional service and that our team made your visit so positive. Your kind words truly encourage everyone here. We hope to welcome you back again soon.

June 07, 2026

It was convenient if you leave your vehicle clean service gentleman was a little preoccupied while I was at the counter he was on the phone multiple times tasking More

by MNYDZA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these look like the gentlemen who waited on me I have worked with Dominic in past and he was very helpful
Report | Print
Jun 08, 2026 -

Spitzer Buick GMC Parma responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Buick GMC Parma!

June 05, 2026

I have had my vehicle there twice and now I'm waiting for a part that I was told would take a week and I still have not heard about the part coming in. More

by NPALICKA
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jun 08, 2026 -

Spitzer Buick GMC Parma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

June 04, 2026

Located my problem quickly and fixed it. Nothing left to say About this visit to the dealership More

by Lynnie
Recommend Dealer
Yes
Employees Worked With
Rubin
Report | Print
Jun 08, 2026 -

Spitzer Buick GMC Parma responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 04, 2026

Devyn provided excellent customer service from start to finish. He was friendly, professional, and made the whole process easy, fast and enjoyable. I appreciate all his help and would definitely recommend More

by Sinforosansuga2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devyn Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2026 -

Spitzer Buick GMC Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

June 03, 2026

Fair Upon pick up, Eugene did not explain the information for the job on the invoice. He just passed the invoice over. I had to review it and ask questions myself. More

by Miss Liz
Recommend Dealer
No
Employees Worked With
Eugene
Report | Print
Jun 11, 2026 -

Spitzer Buick GMC Parma responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 02, 2026

Laid back and doesn't bother you while making a decision on what vehicle you want More

by robertmeader593
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devyn Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2026 -

Spitzer Buick GMC Parma responded

Devyn and our team are glad you enjoyed the relaxed atmosphere while choosing your Chevrolet 1500. Thank you for the five-star review and for trusting us with your purchase.

1
2
3
...
134