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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.3
1,263 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 1,263 reviews

July 12, 2025

This was by far the best experience I’ve ever had buying a new car. Zero pressure and I was able to get my payment where I wanted it. More

by DMJ524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Deluca
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Jul 16, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your positive review! Providing a pressure-free and remarkable experience is always our goal, and we are glad that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

July 11, 2025

Dominic in service was nice. I requested to get my tires rotated and they didn't do it. I was there for hours. The service manager was extremely rude and disrespectful. I won't b More

by Jdsenterprise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 07, 2025

Joseph Ashley is a super awesome salesman he worked with me and was very pleasant about it. I didn't feel pressured at all. I had been look for awhile and boy I got some rough treatments when i didn't seem More

by URSOAWESOME10@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Spitzer Buick GMC Parma responded

Hello, On behalf of all of us here at- Spitzer Buick GMC Parma, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Joseph is a great member of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs. Have fun cruising around town in your new car and thank you for your recommendation!

July 06, 2025

Very good service absolutely enjoyed the girl that I checked in with she was very knowledgeable about my vehicle thank you for the service I will recommend you dealership in the future More

by bmurphy1944
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was a young lady
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Jul 07, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review and recommendation! We are pleased to hear that our team provided you with thorough and efficient service. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs.

July 05, 2025

We had a wonderful experience with Tom Shaffer. He was so understanding and answered all of our questions. Took time explaining things to us and didn’t pressure us in any way. He was great! More

by cherylivancic11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom shaffer
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Jul 07, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your 5-star rating! We are so glad that Tom took great care of you and ensured your experience with us was as smooth as possible. We greatly appreciate the opportunity to work with you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 04, 2025

The personnel are very nice. It is a clean and inviting atmosphere. They were willing to work with me and the wait time was better than other dealerships I've visited. More

by Nmarrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
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Jul 07, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We are delighted that our team got your automotive needs efficiently taken care of. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

July 03, 2025

Good service, provided necessary work that was done and what needs to be done. Have a good place to wait More

by Razem24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 01, 2025

Squid and Joe were super awesome would trade either for the world. Keep up the great work. Thanks for everything! Totty More

by URSOAWESOME10@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! Tom and Joseph will be delighted to hear of your kind words. It is our pleasure to assist you in any way possible and we hope for an opportunity to work with you again!

July 01, 2025

Even though they were short on people they were able to fit me in. It was so reassuring. The staff is always so nice. The customer service is the reason I keep coming back. More

by MICHELLE.LUMMUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Jul 07, 2025 -

Spitzer Buick GMC Parma responded

Michelle, Thank you for taking the time to leave us this 5-star rating. We are happy to hear that our team consistently takes great care of you and that we could make this visit no different. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 01, 2025

Worst customer service I have received in a long time Never returned my calls, didn't keep me updated to date on what was happening with my car, was NEVER Available when I called. More

by Babygirl8803
Recommend Dealer
No
Employees Worked With
Dominick
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Jul 01, 2025 -

Babygirl8803 responded

Worst customer service I ever had, Never kept me up to date what was going on with my car, never answered my calls or returned my calls when I was told I would receive a return phone call.

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