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Spitzer Buick GMC Parma

Parma, OH

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Employees
Reviews
Vehicles
4.3
1,321 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 1,321 reviews

August 02, 2025

Tayler Wenmoth Was my contact for my service call, she nice and polite and very helpful. I would recommend your service garage with people like Tayler working there. Thank you for making my visit stress More

by Washington R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
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Aug 11, 2025 -

Spitzer Buick GMC Parma responded

Washington, Thank you for visiting us and leaving us a great review. Tayler and our entire staff aim to gain our customers confidence and loyalty. We are happy to hear that your visit was stress free and we hope you visit us again the next time your car needs services. Our team is ready to provide exceptional service!

August 02, 2025

Dominic and the crew at Spitzer GMC were wonderful to deal with. Combine these guys with Dan in parts who is the best in Cleveland, and it’s the “ONLY” place to go when you need service on any vehicle- More

by bestrex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Raegan
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Aug 11, 2025 -

Spitzer Buick GMC Parma responded

We are overjoyed by your kind review! Your review encourages Dominic, Dan and the team to keep giving our customers nothing less than the BEST service when they visit us. The safety and satisfaction of our customers is of our utmost priorities so please visit us again for any of your vehicle service needs!

August 01, 2025

Staff was pleasant and processed my oil change efficiently, I just think that 2 hours for a scheduled oil is a bit excessive More

by jkmvg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 01, 2025

Service was great. Employee was great. No complaints here Will definitely be back. Thank you. More

by MONICA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Spitzer Buick GMC Parma responded

Dear Monica, We appreciate you taking the time to leave us a review recommending us and our staff. We look forward to giving you great service the next time you visit us for your vehicles maintenance.

July 31, 2025

Quick to get an appointment and service, Good work and no pressure with upselling service offerings. Wasbkeptninformed and was provided a detailed report of the overall health of my vehicle. Now the Ugly. More

by Davevaper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 31, 2025

I was very happy with Spitzer Buick on Brookpark Road, recently I ran into an issue with my car I had just purchased. Not only did they resolve the issue with my vehicle but they exceeded my expectations! More

by jchaps407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ashley
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Aug 11, 2025 -

Spitzer Buick GMC Parma responded

We appreciate you leaving us an exceptional review! Your safety and satisfaction are of the utmost importance to us as we aim to exceed our guests expectations. Please contact us if we can be of any other service to you and thank you for your recommendations!

July 31, 2025

Taylor did a terrific job quick easy she was very pleasant to deal with great job by all More

by brettleek1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Liebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Reppucci, Rolanda Sargent, Tahmi Shaffer, Russ Dodrill, Zachary Deluca
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Aug 11, 2025 -

Spitzer Buick GMC Parma responded

On behalf of Taylor and our whole team, we thank you for your praise. Knowing our customers are leaving satisfied with the services we provide motivates us to continue providing quality service for all of our guests. We hope we see you again the next time you require our services. Safe and pleasant travels!

July 28, 2025

Efficient clean You're fishing clean, well staffed, and everyone was friendly, the coffee was good More

by Tholztrager8
Recommend Dealer
Yes
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Jul 29, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We are so glad that our team was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

July 27, 2025

Great service, friendly employees! Everything taken care of with explanation of what needed to be done and what was done. More

by HBECK318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
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Jul 29, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are glad that our team provided you with thorough and efficient service. Your safety and satisfaction are our utmost priorities. We hope to see you again the next time you are in need of automotive service.

July 27, 2025

Very unprofessional and I will never bring my vehicle back or recommend you all to anyone else sorry More

by Jeremiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
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Jul 28, 2025 -

Spitzer Buick GMC Parma responded

Jeremiah , I'm so sorry to hear about your experience . I'd like to talk more about it and see if there's anything we can do to remedy the situation and make you satisfied . My name is Ron and I'll do what we can for you.

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