Spitzer Buick GMC Parma

Car has been in their shop 9 times and the problem still exists, keep getting the run around exists, keep getting the run around More

Total rip off 100 for oil change! !!!!!!! Overpriced for your service....... Now I see why people don't go to dealerships for maintenance !!!!!!! Overpriced for your service....... Now I see why people don't go to dealerships for maintenance More

Cooperative, convenient appointments, professional service done right, listened to what i wanted done and gave advice service done right, listened to what i wanted done and gave advice More

Friendly and efficient Oil change and filter replacement was fast and efficient. Service is always friendly and I feel welcome and informed was fast and efficient. Service is always friendly and I feel welcome and informed More

Wonderful customer service The dealership was very family friendly and welcoming upon arrival. Customer service and sales representatives were professional and great to work with. friendly and welcoming upon arrival. Customer service and sales representatives were professional and great to work with. More

I recently purchased a 2021 Buick encore GX and had the pleasure of working with Zachary DeLuca throughout the process. His professionalism, patience, and attention to detail were outstanding. Zachary rema pleasure of working with Zachary DeLuca throughout the process. His professionalism, patience, and attention to detail were outstanding. Zachary remained fully engaged for the entire 4-Hour process, helping me navigate pricing and options with clarity and care. I highly recommend Zachary to anyone seeking a reliable and trustworthy automotive professional. More

I liked my experience at the dealership, even though I think labor is too pricey, but Kelly gave me good customer service and whenever I call, she informed me what was going on and the next step that had think labor is too pricey, but Kelly gave me good customer service and whenever I call, she informed me what was going on and the next step that had to be taken More

Everyone at the dealership was more than kind, and helpful. For the first time in my life I thoroughly enjoyed my afternoon at a Dealership. And I owe most of my gratitude to Mckoy Kendrick. He was th helpful. For the first time in my life I thoroughly enjoyed my afternoon at a Dealership. And I owe most of my gratitude to Mckoy Kendrick. He was the best, he was funny, we shared alot of conversations, he knows how to treat people. I could go on and on about my experience, mostly, I want to say if you're lokking for a new or used car, Spitzer Parma is definitely the place to go. When you 1st walk in you feel welcomed. It is hospital clean everywhere. You go see them & maybe you'll be lucky enough to meet Mckoy. More

Great customer service. They were able to provide me a ride to work through their shuttle service. I was able to make a payment over the phone and pick my truck up after wor They were able to provide me a ride to work through their shuttle service. I was able to make a payment over the phone and pick my truck up after work. The service was excellent.The price was high but what’s not expensive nowadays!!! More

Taylor friendliness and smile plus explaining it could take a few hours help me relax take a few hours help me relax More