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Spitzer Buick GMC Parma

Parma, OH

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Employees
Reviews
Vehicles
4.4
961 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 961 reviews

April 25, 2025

The salespeople were very knowledgeable, extremely helpful, and friendly. It was a good transaction The only small glitch was waiting for my new car to be inspected before I could leave. It took a whi More

by LMCOLLINS37
Recommend Dealer
Yes
Employees Worked With
Autumn
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Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to rate our dealership. We are so glad that our team was both kind and helpful and we appreciate your patience throughout the process. Our guest's satisfaction is our utmost priority. Congratulations on your new vehicle! Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 25, 2025

Excellent staff. ..showed compassion and concerns towards their customers during the purchase. Made feel like family. More

by BUCKEYECHOKEHOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wintrhop Defreitas
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Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Thank you for leaving this wonderful review! We are so glad that our team provided you with the a+ service that you so much deserve. Your safety and satisfaction are our utmost priorities, and we hope that you continue to choose us for all of your future automotive needs!

April 25, 2025

I Will not recommend anyone to ever go to this dealership for service. I was charged a ridiculous amount of money for a tire rotation More

by CHUCK.COSTIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Chuck, Thank you for taking the time to write to us. We are very sorry to hear that your service experience with us was so a unpleasant one due to the tire rotation being a lot of money. We understand your frustration and if you would like to speak to us about this matter, please give us a call at our dealership and ask for the Service Manager, we would love to help you.

April 24, 2025

My experience was OK. However they don't make sure the little thing are complete Details More

by louisb0
Recommend Dealer
No
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Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Louis, We appreciate you taking the time to write this honest review. Our entire team will be pleased to hear your very kind words and attention to detail.

April 24, 2025

Expensive but good work wish they were flexible with there prices There a good dealership just expensive and they will find the problem More

by Djgohard27
Recommend Dealer
Yes
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Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We are pleased to hear that your experience with us was so pleasant just had a issue with the prices. We understand your frustration and if you would like to speak to us more on this matter, please give us a call at our dealership. We would love to help.

April 24, 2025

Kelly always has a smile and remembers my name and keeps me in the loop with all repairs and maintenance being completed More

by JoeThompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
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Apr 25, 2025 -

Spitzer Buick GMC Parma responded

Joe, thank you for leaving Kelly this wonderful review! We are delighted that Kelly consistently provides you with the A+ service that you deserve and we hope that you continue to choose us for all of your future automotive needs!

April 24, 2025

Even though Kelly Buchner was obviously very busy she still took the time to make sure my vehicle was throughly checked out and went over what needed to be done and what will need to be done in the futur More

by RAMMAC26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
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Apr 25, 2025 -

Spitzer Buick GMC Parma responded

Thank you for leaving Kelly this positive review! We are glad that Kelly got your automotive needs thoroughly resolved. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 23, 2025

Did what I wanted done in a timely fashion. They're very good. Would not go elsewhere. More

by Gr8service*
Recommend Dealer
Yes
Employees Worked With
Sabrina & Dominic
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Apr 24, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. It is an honor to have earned your confidence and loyalty and we look forward to continue providing you with the same 5-star service in your visits to come!

April 22, 2025

Every thing was taken care of. Had my oil change and tires rotated. And Kelly was my advisor More

by sharon.hooley1
Recommend Dealer
Yes
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Apr 23, 2025 -

Spitzer Buick GMC Parma responded

Sharon, thank you for your wonderful review! We are glad that Kelly got your automotive needs efficiently taken care of. It is our pleasure to serve you. Safe travels!

April 19, 2025

This is my third time purchasing from SPITZER . Why go anywhere else? Thank you for your professionalism More

by LYNNETTEC718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Deluca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Spitzer Buick GMC Parma responded

Lynette, Thank you for your time and loyalty! We are honored that you continue to choose our dealership for this amazing car buying experience with our team. We look forward to the next opportunity to serve you again.

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