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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.3
1,178 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 1,178 reviews

September 09, 2025

We went 3 times and now it’s all good. We hope Friendly workers Thankyou More

by laurenkmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Buchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2025 -

Spitzer Buick GMC Parma responded

We appreciate the 5 star rating, Lauren. Please let us know if we can be of service to you again, we would be delighted to serve you anytime!

September 07, 2025

Got their at 8:45am appointment was at 9am they took my car in and got out at 11:30am it took to long for a oil change ☹️ More

by anitahoward202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Buchner
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 07, 2025

Tires were to be rotated but don't know that was done seeing as how no air was out in any tire as they were all below the 35 psi on an 85 degree day. More

by rsmith7044
Recommend Dealer
No
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September 04, 2025

My salesman Thomas “Squid” was very friendly and knowledgeable about the car I bought. Accommodating to my rushed delivery needs. More

by NASOCW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
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Sep 09, 2025 -

Spitzer Buick GMC Parma responded

Thomas and our team work diligently so that we can help our customer in a timely manner because we understand your needs. If we can be of further assistance to you or you have any other automotive needs in the future, do not be afraid to contact us for help. It would be our pleasure to assist once more!

September 04, 2025

Staff was super-friendly! Very efficient - moved quickly and smoothly! I would highly recommend this dealership! More

by mlburns114
Recommend Dealer
Yes
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Sep 09, 2025 -

Spitzer Buick GMC Parma responded

You have our appreciation for leaving us this exceptional review and recommendation. Please rest assured knowing if you were in any need of our services we are more than happy to be of assistance again! Our quick and smooth services would gladly be provided.

September 04, 2025

Very friendly upon arrival and during my visit. The service provided by Taylor at check was on point More

by Mgilbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2025 -

Spitzer Buick GMC Parma responded

Our team thanks you for leaving us this review! We will ensure Taylor is praised for their hard work. It is our hope that you will visit us again in the future for any of your vehicle maintenance needs.

September 04, 2025

FAST SERVICES GREAT CUSTOMERS THUMBS UP AND A GREAT CAR WASH LOVE IT WOULDN'T GET MY OIL CHANGE ANYWAY BUT HERE More

by kc19832001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2025 -

Spitzer Buick GMC Parma responded

Your loyalty to us is immensely appreciated! Our team works hard to make all of our customers' experiences amazing so it motivates us to receive such wonderful feedback. We hope to maintain your business and continue to give our 5 star service any time you choose to visit us.

September 02, 2025

I would definitely recommend spizter gmc to everyone Great experience Thanks to everyone Just a pleasant experience More

by Big truck
Recommend Dealer
Yes
Employees Worked With
Tom Shaffer
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Sep 09, 2025 -

Spitzer Buick GMC Parma responded

We are delighted to hear that you had a pleasant experience with us! Thank you for your recommendations and review. A gentle reminder that our team is here to assist you with any automotive needs you may have, so please reach out if we can be of assistance again.

August 31, 2025

Great sales team and staff. They did everything right. Love my new truck. One of the best dealerships in this area. More

by VINCEKRUEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2025 -

Spitzer Buick GMC Parma responded

We are so grateful to have received your perfect rating! We congratulate you on your new truck and invite you to visit our service department when it comes time to have your first service. Well wishes and safe travels Vince!

August 31, 2025

Receptionist could be more nicer. Seemed to be annoyed because I was there early for appointment. More

by Cokiercg1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2025 -

Spitzer Buick GMC Parma responded

We are appreciative of receiving your feedback and we hear you clearly. This concern of yours will be addressed and we sincerely apologize for this poor customer service.

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