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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
775 Reviews

775 Reviews of Spitzer Buick GMC Parma - Service Center

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March 22, 2025

Very helpful from when I first bought my car from Ro Sargent to my first “one year” anniversary checkup. More

by TMSTADIUHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your excellent review! We are so glad that our team consistently takes great care of you. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if we may ever be of further assistance to you!

March 22, 2025

My dealer was tom and he was very pleasant to work with and very knowledgeable about what he's doing it was a great experience with everyone there at spritzer Buick also it was my third time there and I wi More

by SHERICBRYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
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Mar 24, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We are honored by your continued business, and we are glad that Tom provided you with top-notch service. We look forward to continue providing you with our best care in your visits to come!

March 20, 2025

Mess up my car didn't fix what was broken broke another part don't want to accept responsibility More

by vanessamatthews248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Spitzer Buick GMC Parma responded

Vanessa, Thank you for taking the time to write to us although it was a unpleasant experience. We would like the opportunity to speak to you on this matter, please give us a call at our dealership and ask for the Service Manager. We would be happy to help you and address your concerns.

March 20, 2025

Handled my problems well, did what they promised i will be back with my other vehicles!! More

by RSJG1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RICH
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Mar 21, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience. We are so glad that our team took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 15, 2025

Didn’t fill my DEF. Didn’t wash car even though they said they would when I checked on. Oil dripped on my driveway. More

by kevin@c21pp.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2025 -

Spitzer Buick GMC Parma responded

Kevin, We appreciate you taking the time to write to us on this matter. We are very disheartened to hear that your service experience was unpleasant. We would like to speak to you on this matter to see how we can help and resolve this issue. Please give us a call at our dealership and ask for the Service Manager. We would love to help!

March 14, 2025

Good service, but my auto issue was not resolved. Hopefully, this c can be resolved in the future. More

by KYRO.TAYLOR37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2025 -

Spitzer Buick GMC Parma responded

Kyro, Thank you for sharing your positive experience with us. We are thrilled to hear that your service experience was so exceptional. We understand that your auto issues wasn't resolved and we would like to speak to you to see how we can resolve this matter. Please give us a call at our dealership and ask for the Service Manager. We look forward to speaking to you!

March 14, 2025

Professional. ...courteous....helpful.. ..explained the service clearly...washed my car...made appointment quickly...I am very happy with the service from this dea More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula...sheila
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Mar 14, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your kind review! Providing thorough and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

March 14, 2025

Very nice and very friendly always checking to make sure your good and need anything More

by JANELLEJELKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We are glad that our team was both kind and helpful. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 14, 2025

I always receive excellent service and always referring this dealership to people I know The service personnel are always so courteous More

by JMFOLGER61
Recommend Dealer
Yes
Employees Worked With
Dominic
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Mar 17, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your positive review! Providing top-notch service is so important to us, and we are glad that our efforts consistently meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

March 11, 2025

Dealership service department has drive in vehicle drop off. Very nice on a cold and snowy day. They keep you updated on your vehicle’s progress. More

by paddycole
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us! We are glad that our team took great care of you and kept you well informed throughout your service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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