Spitzer Buick GMC Parma - Service Center

Factual on process for warranty and understanding Quickly resolved the issue with the babmax Babymax resolved the issue with the babmax Babymax More

Good service comfortable space to sit and wait also need more work done hope it don’t cost alot more work done hope it don’t cost alot More

We had a great experience when purchasing our truck. Zach, Jamie and Bill were amazing to deal with. They were down to earth, no pressure and listened to our needs. Highly recommend purchasing your n Zach, Jamie and Bill were amazing to deal with. They were down to earth, no pressure and listened to our needs. Highly recommend purchasing your next vehicle from SPITZER, Buick, GMC of Parma! More

They always seem to accomodate time wise, providing a solution for to and from work. Even though a time wasn't given for the oil change and fuel filter when I drooped it off, I wish they did, at least a solution for to and from work. Even though a time wasn't given for the oil change and fuel filter when I drooped it off, I wish they did, at least a guess. It all worked out well, on time to work.👍 More

Good customer service. and nice to get car washed too. Very happy with your dealership and nice to get car washed too. Very happy with your dealership More

No one explained to us that our car needed to be empty for the Spitzer care and then it took me calling the next to to be told it needed to be cleaned out and offered a $200 detail for a month old car in for the Spitzer care and then it took me calling the next to to be told it needed to be cleaned out and offered a $200 detail for a month old car in order to get the inside done, all while they still hadn’t even done the outside. The service said it was only a day job but took 3. The rental they gave me was so small I️ barely fit in it with my two car seats and stroller in the trunk. More

Great customer service and very attentive. I liked how they kept me updated on the service progress. I liked how they kept me updated on the service progress. More

It was very nice It was very nice and the work was done expeditiously and fast expeditiously and fast More

This dealership continuously fails to meet expectations. The first visit my oil change took 2 hours, as they didn’t have my oil filter despite having an appointment weeks in advance, and they somehow got oi The first visit my oil change took 2 hours, as they didn’t have my oil filter despite having an appointment weeks in advance, and they somehow got oil on my fender. The second time my oil change once again took two hours (without a tire rotation) and the employee Dominic had no urge to help me, rather, he ignored me since he wasnt’t facilitating the service of my car. This dealership has lost my business and ironically I have yet to exhaust my free oil changes that came with my car purchase. I strongly urge anyone who wants their time respected to look elsewhere, in my eyes it is worth forfeiting my remaining oil change(s) and look elsewhere rather than bring my car back for service and once again have my time undermined. More

Very good My vehicle was picked up at my job, and was returned back to the job before I was off work. I was kept informed through text messages about progress problems or questions. returned back to the job before I was off work. I was kept informed through text messages about progress problems or questions. More