Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
778 Reviews

778 Reviews of Spitzer Buick GMC Parma - Service Center

Sort by
February 12, 2025

Taylor is the absolute worst service advisor ever, steer clear away from her at all costs! More

by sammymuhamad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich who is the new service manager was the only reason that my experience was sort of worth while.
Report | Print
Feb 12, 2025 -

Spitzer Buick GMC Parma responded

Sammy, Thank you for taking the time to write this review. We are very sorry to hear that you had a bad experience with our service advisor, we would like to hear more on this matter. If you would give us the opportunity to speak to you, please give us a call at our dealership and ask for our Service Manager. They would be glad to help!

February 12, 2025

I met with Calib, my salesperson. He was amazing to work with and helped me with finding the perfect car for me. He was very pleasant and professional and not at all pushy like oth More

by DLHAUGHTON
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calib and Erica, Travis Freeman, Zach Niemesch
Report | Print
Feb 13, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are so appreciative of the opportunity to work with you, and we are glad that our team took great care of you and ensured your experience with us was as smooth as possible. Congratulations on your new vehicle! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 10, 2025

MPVI Complementary Multi Inspection Everything was in working order as expected for a brand new Red Buick Envista More

by nmattisha
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
Report | Print
Feb 10, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are glad that our team provided you with a 5-star experience. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 10, 2025

Very informative and productive visit. Kind receptionist and took good care of my issue. Great service. More

by kelvinandsam29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are glad that our team was both helpful and informative. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 06, 2025

Everything was great. Clarissa is a wonderful employee that is very courteous. Everyone was great! More

by rclle33
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarissa, excellent! Susie, excellent!, Travis Freeman, Zach Niemesch
Report | Print
Feb 06, 2025 -

rclle33 responded

Everything was Great!!

Feb 06, 2025 -

rclle33 responded

Everything was Great!!

Feb 07, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your kind review and we are glad that Clarissa took great care of you. We hope that you continue to choose us for all of your future automotive needs!

February 06, 2025

Dominic and the entire team were very professional from start to finish of the repair process!! More

by walter.wojnicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your 5-star rating! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 06, 2025

Great experience they bring back to original Way cars were sold friendly family try not to touch too many strings show you the right way go through the finance and the car. It’s pretty neat. More

by REBEL1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas squid
Report | Print
Feb 06, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to write this review. We are delighted to hear that you had an exceptional time while purchasing your vehicle. The entire team will be thrilled to hear that all your needs were well taken care of, we look forward to the next opportunity to serve your needs again.

February 06, 2025

Thank you Spizter Buick. Friendly staff and quick, quality service with a nice waiting area. More

by m3aganne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are happy to hear that our team provided you with top-notch service throughout your visit. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 05, 2025

Although my car issue could not be determined. Everyone was very professional, attentive and courteous. I highly recommend. More

by Micka
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Spitzer Buick GMC Parma responded

Micka, Thank you for taking the time to write this review. We are delighted to hear that our dealership was able to assist you with your vehicle. If there is anything else we can do to assist you please let us know we would be glad to help. Thank you for your willingness to recommend them to others, thank you.

February 03, 2025

They listened and performed the work I wanted done very professionally and satisfactorily. I liked the service More

by Ggoudreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
Report | Print
Feb 04, 2025 -

Spitzer Buick GMC Parma responded

We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

1
...
14
15
16
...
78