Spitzer Buick GMC Parma - Service Center

We had a great dealership in Michigan so I have high expectations. This dealership has met my expectations and I have taken my vehicle there 3 times since moving to Ohio. Every service appt has been o expectations. This dealership has met my expectations and I have taken my vehicle there 3 times since moving to Ohio. Every service appt has been outstanding. More

Timely & complete. Answered any questions I had. The technician talked to me to reassure me my tire in question was taken care of and rotated to the right rear position Answered any questions I had. The technician talked to me to reassure me my tire in question was taken care of and rotated to the right rear position. More

Spitzer treats you like your are part of the GM family. I appreciate all of there help. I appreciate all of there help. More

The ladies was nice and they communicated very well. Kept me up to date with text messages etc… Kept me up to date with text messages etc… More

My vehicle has been in and out of their shop since mid March, 9 separate attempts to resolve creaking noise when turning right. They have guessed multiple times, changing parts that weren't bad, problem s March, 9 separate attempts to resolve creaking noise when turning right. They have guessed multiple times, changing parts that weren't bad, problem still exists. More

I feel they gave me very good service and honored my warranty. Pricing not outrageous warranty. Pricing not outrageous More

The service is to expensive, also the extras if needed , like windshield wipers. Then you put a 3% surcharge for using a credit card. Don’t you think the price of vehicles and service is to way to expensiv like windshield wipers. Then you put a 3% surcharge for using a credit card. Don’t you think the price of vehicles and service is to way to expensive and then you tack on a surcharge for a measly 2 dollars, talking about nickel and dimeing someone. When is it going to stop. More

Recently I bought two vehicles from Spitzer Buick GMC Parma. I couldn’t be more satisfied with the salesman, customer service, finance, and also the service department. Recently, I have taken my vehicle Parma. I couldn’t be more satisfied with the salesman, customer service, finance, and also the service department. Recently, I have taken my vehicle in to do some maintenance and my service technician Tayler Wenmoth was excellent and very professional. She answered all my questions in a timely manner and help me with all my needs. Also Russ, my salesman and Vince part of finance helped me out at every part of my purchase and even after help me with any questions and concerns that I had. I would definitely recommend the dealership to other personnel. I would personally be going back to get more vehicles. More

The service representative not a pleasant person to work with. 24 hours after I took my car in for an oil change, my brake failed after they inspected them. Service representative said they didn’t expect ev with. 24 hours after I took my car in for an oil change, my brake failed after they inspected them. Service representative said they didn’t expect even though my report says they did More