Spitzer Buick GMC Parma - Service Center

When my wife dropped the car off the service counter was less than helpful. When I called about the speakers not pairing to the vehicle they asked if I was going to be present during the service when she kn less than helpful. When I called about the speakers not pairing to the vehicle they asked if I was going to be present during the service when she knew I was dropping the car off the day before. I sl see o asked about a loaner vehicle because we live 45 min away and she said that once they determine if car had defective part and not a mouse that ate some wires then I could get a loaner car. This vehicle is less then 2 years old. Service team was less then helpful More

Everything is organized and everyone is nice. .very thorough from when you drive in to when you drive out. I was impressed last time but.what even made it better was a short video of the inspectio .very thorough from when you drive in to when you drive out. I was impressed last time but.what even made it better was a short video of the inspection. I have no complaints at all. Great experience! More

I was in and out in no time at all. The staff was friendly and the lounge was awesome. The staff was friendly and the lounge was awesome. More

great job. .can't complain...professional and responsible...i love it… just keep going Thank you .can't complain...professional and responsible...i love it… just keep going Thank you More

Hello, The works were very polite, but the service was an extra long wait. Thank you an extra long wait. Thank you More

I was very pleased with the Service that I received my vehicle was ready on time. Thanks to Kelly. vehicle was ready on time. Thanks to Kelly. More

I found Dominic to be very helpful & friendly when in to receive an oil change. Thank you receive an oil change. Thank you More

Employees are great. The work is done. Everyone is very friendly.They're very informative The work is done. Everyone is very friendly.They're very informative More

I have used Spitzer Buick for work on my Buick envision that had coverage under an extended warranty plan purchased from the dealer in Arkansas and, they worked with the warranty company took care of every that had coverage under an extended warranty plan purchased from the dealer in Arkansas and, they worked with the warranty company took care of everything done a great job very helpful. I have also used Spitzer for doing service on my Buick envision and from calling to make the appointment all the way through to paying the bill they treated me with the utmost respect and done a great job with all the work that they've done for me. I would highly recommend them to anyone looking for great service friendly atmosphere friendly people. More

The are friendly and courteous and get the service done right the first time. Clean shop right the first time. Clean shop More