Spitzer Buick GMC Parma - Service Center

Appointment was made regarding a tire pressure sensor problem registering on the dashboard monitor. It could not be recalibrated so the sensor was replaced. Dominic Difino explained the problem,what the problem registering on the dashboard monitor. It could not be recalibrated so the sensor was replaced. Dominic Difino explained the problem,what the cost would be, kept me informed of the progress & let me know when the service was complete. More

Everything was done and explained perfectly that I asked. I have not had any issues besides what they said I may run into! I have not had any issues besides what they said I may run into! More

I was very pleased with the service as always. Kind and curious customer service. Thank you Buick Kind and curious customer service. Thank you Buick More

Excellent sales and service! Steve is a great guy to work with. For car maintenance we always ask for Raymond Semproch who is an awesome mechanic! Steve is a great guy to work with. For car maintenance we always ask for Raymond Semproch who is an awesome mechanic! More

Great service! Helped me with providing great information about my vehicle and teaching me different things I didn’t know. Thank Tim ! Helped me with providing great information about my vehicle and teaching me different things I didn’t know. Thank Tim ! More

I came here for service for a tire change. This was the 2nd time here for the same reason. The 1st time I waited over an hour for them out to tell me I needed a whole new tire and didn't have This was the 2nd time here for the same reason. The 1st time I waited over an hour for them out to tell me I needed a whole new tire and didn't have one instocks, but it had to be ordered. My 2nd visit I waited over 2 hrs!!! I mean, how long does it take to change a tire??, This was by far the WORST experience at this dealership. Plus, no updates were given to me during the wait. I found myself walking over to the service desk to check on the progress. More

Have been going here for years, always helpful, thorough, keep us informed and get the job done. keep us informed and get the job done. More

I was able to make an appointment exactly when it worked for me. And my car was taken care of promptly and well for me. And my car was taken care of promptly and well More

The service was great and the staff was courteous and informative. And I will be bringing my car back there. informative. And I will be bringing my car back there. More

Was notified my lug nuts were bad. They are the chrome capped ones. The truck has only had 5 tire rotations and they need replaced already. I asked if they are gonna replace them with They are the chrome capped ones. The truck has only had 5 tire rotations and they need replaced already. I asked if they are gonna replace them with better ones and was told no. That’s xx. They wanted $11 each to replace them with the same cheap lug nuts. Why would I pay $220 to get lug nuts that are cheap and will wear out again in the near future. At least could have offered a better type instead of the came cheap junk. Severely disappointed with the option. I’ll replace them myself with better ones and not pay that amount for them either. More