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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
825 Reviews

825 Reviews of Spitzer Buick GMC Parma - Service Center

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October 18, 2024

I took my car for a tire rotation, left with one TPMS nOt functional. Took it back for a check up and left with all 4 not functional and lost stabilitrack. More

by asavelieff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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October 17, 2024

Bret answered my concerns and treated me very fair and also help me to understand questions on my car very helpful. More

by polidorisr
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Spitzer Buick GMC Parma responded

Providing exemplary service is so important to us here at Spitzer Buick GMC Parma and we are glad that Bret's efforts could meet your satisfaction! We are thrilled to know that he answered your concerns and treated you very fair. We wish you safe travels until we meet again!

October 16, 2024

I am really satisfied. The service was excellent and prompt. There was no lag time and the staff was friendly More

by JUANITAWOODS555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

October 16, 2024

Everything was absolutely Fantastic and in all ways ‼️‼️🥳🥳🥳 Zak showed me how to work all the buttons on my new truck 🤣😂👻 More

by Cindarella122165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Niemesch
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Oct 17, 2024 -

Spitzer Buick GMC Parma responded

Cinderella, We are grateful for you leaving Zak this exceptional review! We are pleased to know that everything was absolutely fantastic in all ways. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 15, 2024

Service diagnosed an engine cylinder misfire by swapping coils with an adjacent cylinder. Then I received a texted video showing the problem and demonstrating the solution. More

by DAN.KOSAREO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We are happy to hear that our team provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 15, 2024

Always the best service department team Travis and he’s team are the Best Five stars 🌟 🌟 🌟 🌟 🌟 More

by angel pinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman
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Oct 16, 2024 -

Spitzer Buick GMC Parma responded

Angel, Thank you for your wonderful review! We are honored that you continuously confide in us with your automotive needs, and we are so glad that Travis and the team consistently provide you with top-notch service. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you.

October 15, 2024

It entire experience very professional and friendly. I would recommend the dealership to all my friends. A plus rating More

by PANNWITZMARIANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are glad that our team was both kind and helpful. Your recommendation means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

October 12, 2024

I purchased my vehicle from Axelrod but since then Spitzer purchased the dealership, I have had no issues with the work done but I am unable to drive any longer so my neighbor brings my vehicle in fo More

by jmatheny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman, Zach Niemesch
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Oct 14, 2024 -

Spitzer Buick GMC Parma responded

We are grateful for you leaving us this wonderful review! We are pleased to know that your neighbor had no complaints when they brought your vehicle in. Please drive safely until we meet again!

October 12, 2024

I'm very disappointed with this dealerships mechanic shop they didn't solve my problem my car went in with no check engine light on and came out with a check engine light on and they were very sketchy acting More

by adamplonski45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic shop
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October 11, 2024

employees always knowledgeable and pleasant. never had any issues with sales nor service always complete tasks timely More

by Taxaxe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tom squid
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Oct 14, 2024 -

Spitzer Buick GMC Parma responded

Providing quality and efficient service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were knowledgeable and pleasant. We wish you safe travels until we meet again!

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