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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
824 Reviews

824 Reviews of Spitzer Buick GMC Parma - Service Center

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October 10, 2024

They seem to get things done in a timely manner rarely have problems with waiting too long. More

by COLEGREENAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Niemesch
Oct 11, 2024 -

Spitzer Buick GMC Parma responded

Providing timely and efficient service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We wish you safe travels until we meet again!

October 10, 2024

Spitzer replaced the engine coolant thermostat in my 2016 GMC Sierra 1500. Work was great, surprised that I was charged the diagnostic fee of $186.00, when I had Spitzer do the work for $500. Dealers More

by Fwbrauer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Very satisfied with the service staff management kept well informed throughout the repairs will be first choice when looking for a new car More

by RHCPHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Niemesch
Oct 11, 2024 -

Spitzer Buick GMC Parma responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team kept you well informed throughout the repairs and you are very satisfied with your experience. If there is ever anything more that we may help you with please do not hesitate to let us know.

October 09, 2024

Very satisfied with the advisor and service. . Will return for service in the future for my car. More

by edzorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Spitzer Buick GMC Parma responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that your are very satisfied with Dominic and the service he provided. We look forward to serving you again in the future when the time comes!

October 09, 2024

Kelly Buchner. Can’t say enough good things about her she is the epitome of Customer Service very knowledgeable and very helpful More

by Dkraushaar9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Buchner
Oct 11, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving Kelly this amazing review! We are happy to know that she was very knowledgeable and helpful. Please do not hesitate to let us know how we may be of further service to you.

October 08, 2024

They was on time fast and very clear with everything they did to my car. They were all very pleasant and great to deal with More

by Ltaylor28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Niemesch
Oct 09, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

October 08, 2024

Hello the service was great and you took care of every thing that we need done and more thanks More

by ben.cannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kubow, Travis Freeman, Zach Niemesch
Oct 09, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and your automotive needs. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

October 06, 2024

I’ve taken my car in there a number of times complaining about a sound in my wheels which hasn’t been addressed. Then I call to get a battery replacement and am told to bring it in. It yet made to feel li More

by rmpar29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina
October 05, 2024

Everyone was very nice and kept me informed about what was happening with my vehicle and explained that I needed a few things extra done to keep my vehicle running great and I had the opportunity to wait More

by NITATRUNDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kubow, Travis Freeman, Zach Niemesch
Oct 09, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We are so glad that our team provided you with the quality care that you deserve and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!

October 04, 2024

I have so far a good experience with this dealership. Also the Sales,and others who worked on my car were great! More

by angie.hunter.3950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ D.
Oct 09, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your kind review! We work extremely hard to ensure our guests are comfortable with their visit, and we are glad that our team took great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

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