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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
823 Reviews

823 Reviews of Spitzer Buick GMC Parma - Service Center

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October 03, 2024

Great fast service. Auto technician Dave was great and even washed my car! Fabulous service More

by Diane17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Starkey
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Oct 04, 2024 -

Spitzer Buick GMC Parma responded

Diane, Thank you for leaving Dominic and Dave this amazing review! We are happy to know that they provided you with great fast service. Please do not hesitate to let us know how we may be of further service to you.

October 02, 2024

On time with appt. Fast service and car was washed without me requesting it to be done. More

by zakzaktwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Spitzer Buick GMC Parma responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was on time and washed your vehicle without it being requested. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 02, 2024

I’ve taken my truck to Spitzer GMC (3) times including them currently having my truck for an engine code they assured me was fixed. I paid over $1,000.00 which included A diagnostic test that I’m not so s More

by KOLARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman, Zach Niemesch
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October 01, 2024

Service was great looking forward to my next visit. The service tech did a great job More

by wschulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kubow, Travis Freeman, Zach Niemesch
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Oct 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this incredible review! We are happy to know that our team did a great job. We look forward to serving you again in the future when the time comes.

September 30, 2024

My service was performed quickly. My service writer Tayler was professional and kind. Thanks for washing my car! More

by SIS758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman
Report | Print
Oct 04, 2024 -

Spitzer Buick GMC Parma responded

SIS, We are grateful for you leaving Tayler this exceptional review! We are pleased to know that Tayler was professional and kind. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 29, 2024

From check in to service everybody was great very helpful and polite will be back More

by P.CILENTI12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of her name
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Oct 04, 2024 -

Spitzer Buick GMC Parma responded

Providing outstanding and quality service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were great, very helpful and polite. We wish you safe travels until we meet again!

September 29, 2024

Service and admin need to coordinate. Received mail after the fact that I am still due/late for service! More

by RKASHI7090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 29, 2024

Very nice customer service over the phone or at the dealership, service are fast they answer all my questions so far I love it. More

by Raoctavio1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Spitzer Buick GMC Parma responded

We are grateful for you leaving Tayler this stunning review! We are pleased to know that she answered all of your questions and so far you loved your experience here at Spitzer Buick GMC Parma. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 29, 2024

Very organized and professional Drove me to my office and picked me up after the work was done. More

by mshield76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this terrific review! We are happy to know that Dominic was very organized and professional even drove you to your office and picked you up when your vehicle was done. Please do not hesitate to let us know how we may be of further service to you.

September 29, 2024

Service was quick and on point. Adviser was polite and on her game. Great experience More

by RUFDOGSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Spitzer Buick GMC Parma responded

Providing quick and on point service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were polite and made your experience great. We wish you safe travels until we meet again!

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