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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
823 Reviews

823 Reviews of Spitzer Buick GMC Parma - Service Center

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September 27, 2024

They were fast and very polite. This was the third time I had to go in for my door part to be replaced. More

by Marekpamela40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this fantastic review! We are happy to know that our team was fast and very polite. We appreciate your continued business with us. We look forward to serving you again in the future when the time comes.

September 27, 2024

They did a great job we found the truck I want and was in and out quickly More

by rjewell1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Spitzer Buick GMC Parma responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team got you in and out quickly and did a great job. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Buick GMC Parma team!

September 24, 2024

Thank you to Taylor for her wonderful help with my vehicle. She worked with me me being out of town and everything. More

by halfen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Spitzer Buick GMC Parma responded

Halfen, We are grateful for you leaving Tayler this stunning review! We are thrilled to hear that Tayler took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that she was a wonderful help. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 24, 2024

I came in for an oil change and tires rotation and my tires did get rotated.. because I make my tires and they're all still the same. They usually do a good job..they usually check everything but not th More

by MOBYCANDY69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Reppucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
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September 23, 2024

Waited too much time for a tire repair, tire fine problem not fixed must be a sensor but didn’t check it keep getting text alert and email alert and car alert low pressure annoying. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name
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September 22, 2024

Always treated great when I bring my vehicle in for service Dominic kept me well informed and answered all my questions sometimes even before I asked them, it's like he was reading my mind. More

by dmariee06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your kind review! We are honored that you continuously confide in us with your automotive needs, and we are glad that Dominic took great care of you and kept you well informed throughout the process. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

September 22, 2024

Very helpful, and showed concern about my issue. I would definitely be returning for maintenance on my Buick. More

by Mirandabenjamin744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Niemesch
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Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you and your Buick's needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 21, 2024

Can you give me my socks and shoes I think the service department was very friendly and I enjoyed my experience I will return for future appointments for future endeavors More

by Don. Maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 21, 2024

Great service and friendly. I even got a call back the next day to check on things. More

by Tammyviserta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 21, 2024

Got us in on time! Friendly people there to work with! Got our car back in a timely manner! Clean place! More

by LAURENZOLLARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

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