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Spitzer Buick GMC Parma - Service Center
Parma, OH
892 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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892 Reviews of Spitzer Buick GMC Parma - Service Center
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July 14, 2025
This review is being done as a test. It states that the dealer will not know your name, but I did one earlier and got a text immediately from Ms. Wenmouth It states that the dealer will not know your name, but I did one earlier and got a text immediately from Ms. Wenmouth More
by Jamesjhaas
Verified CustomerEmployees Worked With
July 14, 2025
The service department did not fix the problem, were disrespectful and did not try to help disrespectful and did not try to help More
by Jamesjhaas
July 13, 2025
Just want your money. Refused to reprogram my smart charging system on my car after replacing my alternator. Said GM didnt require it. My car did not run properly until I Refused to reprogram my smart charging system on my car after replacing my alternator. Said GM didnt require it. My car did not run properly until I had it reprogrammed. Also used my warranty to replace my alternator and still cost me $500 when my deductible is $100. They double the cost if not more by anything you have done. I can get better repairs, prices and customer service at non dealerships. If your car has a smart charging system, it should be reprogrammed anytime you have work done to your electrical system. They say no but everyone else says yes. You should only go here if you have money and time to deal with their xx. Service manager didn't even return my call. 0 stars is what I give them. Also tried to charge me for my accelerator pedal when it was flagged in the system as a problem on my car, after telling me it would cost me nothing. Had to refund me for it after calling them out on the charge. More
by amber9132006
Employees Worked With
Sabrina, Tim
July 13, 2025
Service was quick and everything was explained thoroughly to me . I was able to use my gmc points as well to me . I was able to use my gmc points as well More
by vazquez91082
July 13, 2025
Just want your money. Refused to reprogram my smart charging system on my car after replacing my alternator. Said GM didnt require it. My car did not run properly until I Refused to reprogram my smart charging system on my car after replacing my alternator. Said GM didnt require it. My car did not run properly until I had it reprogrammed. Also used my warranty to replace my alternator and still cost me $500 when my deductible is $100. They double the cost if not more by anything you have done. I can get better repairs, prices and customer service at non dealerships. If your car has a smart charging system, it should be reprogrammed anytime you have work done to your electrical system. They say no but everyone else says yes. You should only go here if you have money and time to deal with their xx. Service manager didn't even return my call. 0 stars is what I give them. More
by amber9132006
July 11, 2025
Dominic in service was nice. I requested to get my tires rotated and they didn't do it. I was there for hours. The service manager was extremely rude and disrespectful. I won't b I requested to get my tires rotated and they didn't do it. I was there for hours. The service manager was extremely rude and disrespectful. I won't be returning. More
by Jdsenterprise
Employees Worked With
July 06, 2025
Very good service absolutely enjoyed the girl that I checked in with she was very knowledgeable about my vehicle thank you for the service I will recommend you dealership in the future checked in with she was very knowledgeable about my vehicle thank you for the service I will recommend you dealership in the future More
by bmurphy1944
Employees Worked With
Was a young lady
July 04, 2025
The personnel are very nice. It is a clean and inviting atmosphere. They were willing to work with me and the wait time was better than other dealerships I've visited. It is a clean and inviting atmosphere. They were willing to work with me and the wait time was better than other dealerships I've visited. More
by Nmarrero
Employees Worked With
July 03, 2025
Good service, provided necessary work that was done and what needs to be done. Have a good place to wait what needs to be done. Have a good place to wait More
by Razem24
Employees Worked With
