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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
833 Reviews

833 Reviews of Spitzer Buick GMC Parma - Service Center

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April 11, 2024

My service was done quicker than I thought. Like the coffee machine. An employee tutored me. More

by vbobby12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Apr 12, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! It's great to know that our team solved your automotive needs quickly. Please do not hesitate to give us a call if you ever have any further questions or concerns. Take care!

April 11, 2024

I had 2-3 people ask if I’m being taken care of. I appreciated that and how courteous they were. My car was taken care of and I also left with a nice car wash! More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Spitzer Buick GMC Parma responded

Barbara, It's great to know that our team could be of valuable assistance to you, and we greatly appreciate you taking the time to leave this 5-star review! Please do not hesitate to let us know how she and the team may be of further assistance to you.

April 11, 2024

I felt l received timely and friendly service. It was very professional. All was explained to me. More

by PANNWITZMARIANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Spitzer Buick GMC Parma responded

We are so happy to hear of your positive experience, and committed to providing our customers with nothing less than 5-star service. We look forward to the opportunity to serve your auto needs again in the future.

April 11, 2024

The wait was longer than normal, and i did hear one of people waiting say that she had called that same morning to get her oil changed. I had scheduled my appointment several days before. Price also went More

by DEEDA409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 10, 2024

Fast oil change service and polite employees I have gotten every oil change done here since purchasing my vehicle More

by DTCANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recognize anyone
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Apr 11, 2024 -

Spitzer Buick GMC Parma responded

Thank you for leaving this 5-star review! Please drive safely, and be sure to give us a call if there is anything more that the team may help you with!

April 07, 2024

The Dealership was very attentive to my issues and quickly resolved the issue with understanding More

by miklam95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Spitzer Buick GMC Parma responded

Our guests' satisfaction is our utmost priority, and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

April 06, 2024

The Sales Manager, Adam called he an xxxxxxx because I requested that he turn down the music blasting in the waiting area. More

by BVJUSTO
Recommend Dealer
No
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 04, 2024

Very good quality staff inventory and service. Plan to stay a customer. Thanks Very good quality staff inventory and service. Plan to always stay a loyal customer . Thanks More

by MIKE@MPIZZUTI.COM
Recommend Dealer
Yes
Employees Worked With
I don't know about everyone. Service and I bought a vehicle. Have been a customer since 2000
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Apr 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review, Mike! It is an honor to know how confident you are in our efforts, and we are glad that our team could provide you with a 5-star experience. Safe travels until we meet again!

April 03, 2024

Everything went well. Very professional. Had oil changed and tire rotation. Took a little longer than expected. Usually it's done in an hour and it took an hour and 45 min More

by Katwoman1230
Recommend Dealer
Yes
Employees Worked With
Dominic
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Apr 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your 5-star review! Providing quality and reliable service is so important to us, and we are always happy to get your needs swiftly resolved. Please be sure to give us a call if there is anything more that we may help you with in the future!

April 03, 2024

Very helpful when in a bind. Fast and efficient, well clean maintenance department like my video inspection Thank you More

by SSHERRA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Report | Print
Apr 04, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Take care!

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