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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
909 Reviews

909 Reviews of Spitzer Buick GMC Parma - Service Center

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May 09, 2024

Professional friendly people answered all my questions and concerns. Everything was done in a timely manner. More

by NANIEME
Recommend Dealer
Yes
Employees Worked With
Tom Shaffer
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May 09, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad that our team could provide you with a smooth and efficient experience. We hope to see you again the next time you are in need of automotive service!

May 09, 2024

I called needing service for our Acadia for a last minute trip. They accommodated my request and got me in and done. Dominic was very professional and helpful. It was a pleasure doing business! More

by Bob marella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Spitzer Buick GMC Parma responded

Hi Bob, Thank you for taking the time to leave this 5-star review! Dominic will be honored to hear of your very kind words. If there is ever anything more we may help you with, please do not hesitate to give us a call!

May 09, 2024

Short staff so had to wait longer than I expected to service my car in but it was worth the wait. More

by THOMASBROOKS1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kubow, Travis Freeman
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May 09, 2024 -

Spitzer Buick GMC Parma responded

Hi Thomas, We are so glad that our team took great care of you and your automotive needs. Thank you for taking the time to leave us this great review. Safe travels until we meet again!

May 08, 2024

Great organization, easy to work with, and the sales person Kelly was very helpful and professional More

by tommykoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hettinga, Adam Black
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May 08, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! We are overjoyed that Kelly could put you at ease and make your overall experience as seamless as possible. Please drive safely!

May 07, 2024

The abeyance of the dealership was refreshing . Everyone who assisted me was pleasant and friendly. More

by jessshep51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Neitzel
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May 08, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are so glad that our team provided you with top-notch service. Please do not hesitate to let us know if there is ever anything more that we may help you with!

May 07, 2024

The problem was 10Days out of warranty I was told they would try to get it through All I got was a sorry They didn’t even try. I would never purchase a GMC vehicle again and I’m recommending to everyon More

by JMBUCHA74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kubow, Travis Freeman, Adam Black
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May 06, 2024

Comfy seats. Very clean. I was greeted immediately. Wait time wasn’t too bad. I was able to schedule early. And got a truck wash. More

by shalace2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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May 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad to provide you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible. Safe travels!

May 06, 2024

Service /people were great , facilty clean 👌 will be back for future service items take care of vehicle's More

by thomasstupka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken, Tim Kubow
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May 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review, Thomas! We are happy to hear that our team could provide you with top-notch service. We hope to see you again the next time your vehicle is ready for service!

May 04, 2024

Bret is the best sales person I've ever had. I have a lot of respect and trust in him. More

by Brat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Leek and Tom Squid
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May 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that Bret provided you with nothing less. Please drive safely!

May 04, 2024

Part ordered 6 weeks ago was the wrong part. Service thinks all we have to do is come back many times and it’s no big deal. More

by DAVIDKLEINPETER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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