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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
818 Reviews

818 Reviews of Spitzer Buick GMC Parma - Service Center

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February 06, 2024

Efficient. On time. Kept me up to date on everything. Pleasant staff. I will keep coming back. From our Sales person Steve through financing and now service has More

by davasarab
Recommend Dealer
Yes
Employees Worked With
Service manager
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your excellent review! Providing quality and efficient service is so important to us, and we are thrilled that Steve's and the team's efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We look forward to continue providing you with our best care in your visits to come!

February 06, 2024

The shop was very clean. The check in process was professionally done. I am very satisfied with this service department. More

by MESTERGALL
Recommend Dealer
Yes
Employees Worked With
Selena Sooklal
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Feb 07, 2024 -

Spitzer Buick GMC Parma responded

Offering 5-star service is always our goal, and we are pleased that our efforts met your satisfaction. If there is anything that you would like to discuss further, please be sure to give us a call. We are always happy to assist you in any way possible. Thank you!

February 05, 2024

It was good with the exception that after my trust was serviced it was smoking under the hood for the trip home. Thinking it was some oil that had spilt I didn't check it. Then the next day it was doing i More

by ORANLEWIS128
Recommend Dealer
Yes
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February 05, 2024

Smooth and easy experience, very nice salesman and finance people Staff was very accommodating and worked with my schedule More

by angie.smith1003
Recommend Dealer
Yes
Employees Worked With
Tom Shaffer
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Angie, Thank you for sharing your positive experience with us! We are glad that our team provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

February 05, 2024

Pleasant, informed and got the job done. Waiting room was pleasant and relaxing and the oil change took a reasonable amount of time. More

by ALPAK4
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

We appreciate your 5-star rating! Offering thorough and efficient service is so important to us, and we are pleased that our team provided you with nothing less. Please drive safely, and do not hesitate to give us a call if we may ever be of further service to you!

February 04, 2024

Worked hard to solve problems. Everyone was very nice and helpful. Work completed on same day. More

by SCOTT.BELZ
Recommend Dealer
Yes
Employees Worked With
Ron. Service manager
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service!

February 04, 2024

Everything went smooth and did not have to wait to long And staff are friendly More

by jmb1015
Recommend Dealer
Yes
Employees Worked With
Selena M Sooklall
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

February 04, 2024

Service was completed (took a long time, was given a discount) when it was finished I was told that my truck was ready and washed. When I went to my truck it was not washed. I could have said something More

by timo6924
Recommend Dealer
No
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February 03, 2024

Every encounter wether on the phone was professional & courteous. Kept me informed. Excellent service More

by TERRIANNB1
Recommend Dealer
Yes
Employees Worked With
Tim
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Feb 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are glad that our team was both helpful and informative. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 03, 2024

Got there at 9:30am didn't leave out till 3pm Too long of a wait time with no communication More

by Zhariahorn3201
Recommend Dealer
No
Employees Worked With
Tim
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