Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
815 Reviews

815 Reviews of Spitzer Buick GMC Parma - Service Center

Sort by
April 28, 2025

The service was friendly very detailed and kept you up to date. I would recommend spitzer to anyone looking for a good service center. More

by Vargase76
Recommend Dealer
Yes
Employees Worked With
Dominic
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. we are glad that our team was both kind and informative. Your recommendation means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 28, 2025

It was just great ? ? I have never had a problem when I'm at this dealership and that has been since 1975. More

by Psefcovic529
Recommend Dealer
Yes
Employees Worked With
Brett
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are glad that our team consistently takes great care of you and that we made this experience with us no different. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 27, 2025

Got me in on time, service was good and quick and was pleasant to work with More

by abigail_kelly
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Thank you for choosing Spitzer Buick GMC Parma and for your wonderful review! We are pleased to hear that our team provided you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

April 27, 2025

Friendly and fast service. A nice man even helped direct me to the coffee and refreshment area when he noticed me in the waiting area More

by Shyann.owens00
Recommend Dealer
Yes
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your positive review and we are happy to hear that our team provided you with quality and efficient service. We hope to see you again the next time you are in need of automotive service.

April 27, 2025

Very efficient and done before estimate time. Tayler was very respectful and courteous. She made it a great experience More

by NPALICKA
Recommend Dealer
Yes
Employees Worked With
Tayler
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

We work extremely hard to ensure our guest's experience is as smooth as possible, and we are glad that Tayler took great care of you. Thank you and safe travels!

April 27, 2025

Fast, friendly and efficient. The staff was friendly and had the process dien to a science. It was serviced quickly and they even washed my vehicle. More

by Tammyjbarr
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star review! We are glad that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 26, 2025

Service was fast and customer needs were met. Checked the vehicle for codes when I asked about an error code. More

by alphonsawatt7
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Thank you for your positive review! Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 26, 2025

I was greeted by Kelly Buchner upon arrival. She was very friendly and reassuring that my vehicle would be serviced on a very timely basis. She sent me a text upon completion, at my request. Car More

by Darcy6
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Darcy, Thank you for leaving Kelly this positive review! We are glad that she was both kind and informative throughout your visit. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

April 25, 2025

Excellent staff. ..showed compassion and concerns towards their customers during the purchase. Made feel like family. More

by BUCKEYECHOKEHOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wintrhop Defreitas
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Thank you for leaving this wonderful review! We are so glad that our team provided you with the a+ service that you so much deserve. Your safety and satisfaction are our utmost priorities, and we hope that you continue to choose us for all of your future automotive needs!

April 25, 2025

I Will not recommend anyone to ever go to this dealership for service. I was charged a ridiculous amount of money for a tire rotation More

by CHUCK.COSTIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Chuck, Thank you for taking the time to write to us. We are very sorry to hear that your service experience with us was so a unpleasant one due to the tire rotation being a lot of money. We understand your frustration and if you would like to speak to us about this matter, please give us a call at our dealership and ask for the Service Manager, we would love to help you.

1
...
6
7
8
...
82