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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
896 Reviews

896 Reviews of Spitzer Buick GMC Parma - Service Center

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June 28, 2025

Very Profesional. Outstanding!!! Everything was great, from start to finish!!! Really fantastic service!! Awesome!! Wonderful! More

by rclle33
Recommend Dealer
Yes
Jul 07, 2025 -

Spitzer Buick GMC Parma responded

We work extremely hard to ensure our guest's experience is as pleasant as possible, and we are glad that our team provided you with top-notch service. We hope to see you again the next time you are in need of automotive service. Thank you and safe travels.

June 27, 2025

My son and I were treated with friendly and efficient service for a recent oil change More

by Jrweth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
Jul 07, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We strive for 100% customer satisfaction, and we are overjoyed that our team provided you and your son with the quality care that you deserve. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

June 27, 2025

People very nice service was great truck was washed clean waiting area very clean people very curtiace. More

by REDDENNYHUFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

June 25, 2025

I had a great experience at Spitzer Buick, GMC getting my oil changed and tires rotated. From the moment I arrived, the staff was friendly, welcoming, and professional. They treated me with respect, explaine More

by Heavens13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review and recommendation! We are so glad that our team was both kind and helpful throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 25, 2025

We were broke down, from Michigan and they worked us in to be repaired pretty quickly. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Spitzer Buick GMC Parma responded

Cathy, thank you for taking the time to leave us this positive review. Your safety and satisfaction are our utmost priorities and we are glad that our team got your automotive needs swiftly resolved. Safe travels!

June 24, 2025

The service was great. The wait. Was acceptable and they made sure that the job was done right More

by Walk2th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KELLY BUCHNER
Jun 24, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We are glad that our team got your automotive needs taken care of. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 22, 2025

You take your car in because you know that it needs a radio update. And you charge $200 for a diagnostic to turn around and say that the radio needs updated and the radio update is free. I just think it' More

by Monte402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Okay Had to wait for a few hours, but other than that it was good More

by jmb1015
Recommend Dealer
Yes
Jun 23, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We are glad that our team took great care of you during your recent visit. We work extremely hard to ensure our guests are satisfied with their visit and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

June 21, 2025

Bought the car speakers don’t work brand new car put in order to be fixed in October never ordered the part went in the beginning of month about my back up camera no working any more and the lady had to or More

by Holly Corley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Kelly Buchner was handling my service visit. She is informative of GM policy of service and communicated it clearly. My issue was not covered by my warranty and she was effective in dissipating More

by kozmickitchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
Jun 23, 2025 -

Spitzer Buick GMC Parma responded

We appreciate you leaving Kelly this positive review! We strive for 100% customer satisfaction, and we are glad that Kelly took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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