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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
818 Reviews

818 Reviews of Spitzer Buick GMC Parma - Service Center

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December 06, 2023

Prompt service. Everything was complete when promised. I I I I I I I I More

by Kevin.kelley123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Spitzer Buick GMC Parma responded

We are happy to be of assistance to you, and greatly appreciate you taking the time to leave this 5-star rating! Hope for an opportunity to work with you again in the future!

December 05, 2023

Professional excellence awesome I love the way they helped me when I needed help . They make me feel like I was important for them thank you once again More

by Cmercado317
Recommend Dealer
Yes
Employees Worked With
Darryl and James
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Dec 06, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad that our team could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Safe travels!

December 04, 2023

I have always brought my vehicles to Axelrod and they were always very good. This was my first time at Spitzer Service Dept. since they took over. It was a good experience as well. More

by ONE HAPPY GMC GURU
Recommend Dealer
Yes
Employees Worked With
Tim in Service
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Dec 06, 2023 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! It is an honor to have your confidence and loyalty. Please do not hesitate to let us know if there is ever anything more that we may help you with.

December 04, 2023

Very disappointed-am originally from Ohio but live out of State. I have a car there for my son in college. It took over 2 hours for the oil change and tire rotation. Only when my fiancé noticed the car parke More

by abigail_kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure who our advisor was
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December 04, 2023

They were quick and friendly She addressed my concerns promptly and was very friendly Courteous More

by KIMSMOM108
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
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Dec 06, 2023 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us! We are so glad that our team could provide you with top-notch service. Please do not hesitate to let us know if there is ever anything more that we may help you with.

December 04, 2023

Justin Lanham was beyond knowledgeable, helpful and kind! He got me in for new tires and an oil change the very next day after I first spoke with him. More

by kmmcginty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
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Dec 04, 2023 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us and for your kind recommendation! Offering thorough and efficient service is so important to us, and we are glad that Justin provided you with nothing less. We hope to see you again the next time you are in need of automotive service.

December 04, 2023

This dealer is professional and friendly in getting your vehicle serviced and out in a timely manner. More

by Modeloman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Spitzer Buick GMC Parma responded

We are delighted that our team could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. Thank you so much for your positive review!

November 30, 2023

They did a good job Did good job and did it in a friendly timely manner More

by DICKANDJANIE2
Recommend Dealer
Yes
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Nov 30, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive feedback! We are so glad that our team could provide you with a smooth, 5-star experience. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

November 30, 2023

They was very professional and my wait time was not long and it was very clean in lobby and bathroom More

by VON052293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
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Dec 01, 2023 -

Spitzer Buick GMC Parma responded

Thank you for the positive feedback! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. We look forward to your next service appointment!

November 29, 2023

Very good ? ? That said it all Everyone was very friendly. I got the same service as your KIA dearer hship.at state and bookpark.hats off to.you More

by cn0427
Recommend Dealer
Yes
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Nov 29, 2023 -

Spitzer Buick GMC Parma responded

Thank you for sharing your 5-star review! It is our pleasure to serve you. Please do not hesitate to let us know if there is ever anything more that we may help you with!

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